2.1.4 Ethics, the Environment & Business

Question 1

Ethics

Answer 1

Having standards of behaviour and “doing the right thing” and not just meeting legislation

Question 2

Treating Workers Ethically

Answer 2

Fair Wage
Good working conditions
Flexible Working

Question 3

Treating Suppliers Ethically

Answer 3

Fair prices
Reasonable expectations
Paying bills on time

Question 4

Treating customers ethically

Answer 4

Exceeding expectations by putting customers at heart of everything

Only providing what the customer wants or needs and not trying to sell extras

Giving clear and accurate products and services information to help make informed decisions

Question 5

Reasons to be ethical

Answer 5

Good publicity
Attract customers and increase sales
Motivated workers working efficiently
Customer supporting the business
Investors wanting to be associated with ethical businesses

Question 6

Ethical considerations to environment

Answer 6

Carrying out a green audit
Measuring carbon footprint
Limiting pollution
Sustainable materials
Waste reduction

Question 7

Advantages to be ethical for the environment

Answer 7

Subsidies and grants from government
Lower costs (eg. may lower fuel consumption)
Increased sales
Promotability

Question 8

Disadvantages of being ethical to the environment

Answer 8

Increased costs as may cost more to produce ethically
Time consuming
Potential for inaccurate claims affecting reputations

Question 9

Pressure Groups

Answer 9

Groups of people with the common interest and try to influence the decisions made by businesses, organisations and governments. This can be done through lobbying, boycotting and viral marketing

Question 10

How can pressure groups cause change?

Answer 10

Product - Cause a change in materials used
Price - Change in price of products to make more affordable
Place - Change distribution methods
Promotion - Change how a product is promoted