2. Insurance Planning. 5. General Business Liability Flashcards

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1
Q

Module Introduction

Businesses that sell or serve liquor, such as bars and restaurants, are held responsible if they allow customers to become intoxicated while on the premises, and if those customers then leave the premises and injure or kill themselves or others. “Dram Shop Acts” hold those businesses selling alcoholic beverages to various levels of responsibility, including strict liability for foreseeable damages caused by intoxication. The enforcement of these laws is subject to local custom, but the trend recently has been toward stricter standards.

The General Business Liability module will explain general business liability.

The online portion of this module takes the average student approximately two hours to complete.

A

Upon completion of this module you should be able to:
* Discuss general liability insurance, and
* Outline special liability insurance

No matter how diligently you remove all possible hazards from your business, you could be sued successfully for accidents resulting from something as simple as the carelessness of a customer. General liability insurance is your last line of defense against devastating claims for things over which you may have little or no control.

To ensure that you have an understanding of business liability insurance, the following lessons will be covered in this module:
* General Liability Insurance
* Special Liability Insurance

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2
Q

Section 1 - General Liability Insurance

Comprehensive general liability coverage insures a business against accidents and injury that might happen on its premises, as well as exposures related to its products.

To ensure that you have an understanding of general liability insurance, the following topics will be covered in this lesson:
* Categories of liability insurance
* General liability insurance forms
* Business umbrella policies

A

After completing this lesson, you will be able to:
* Identify different categories of liability insurance,
* Discuss different types of general liability insurance forms,
* Define business umbrella policies, and
* Define excess liability insurance.

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3
Q

Business liability insurance can protect firms from which of the following losses?
I. Independent losses
II. Contractual liability losses
III. Direct liability losses
IV. Vicarious liability losses
* II only
* I and III
* II and IV
* II, III, and IV

A

II, III, and IV
* Risk managers may purchase liability insurance to protect their firms from direct, vicarious, and contractual liability losses.

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4
Q

Each of the following may be covered under a general liability and property package policy EXCEPT:
* Bodily Injury
* Property Damage
* Libel
* Errors & Omissions

A

Errors & Omissions
* A general liability and package policy can cover accidents, bodily injury, property damage, libel, slander, and false advertising.
* An errors & omissions (E&O) policy is a type of professional liability insurance that covers negligence while providing services or advice.
* E&O insurance primarily serves to protect against instances of financial harm imposed by a business professional.

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5
Q

Coffee distributor, The General Bean Factory, is found responsible for injuring W. Marlowe Rose, a visiting salesperson. The jury returns a $10 million verdict in favor of Mr. Rose. The General Bean Factory’s CGL policy has a coverage limit of $1 million for injuries of this type.
If The General Bean Factory had a $10 million liability umbrella policy, how much of an award would it pay in this situation?
* $9 million
* $10 million
* $1 million
* $11 million

A

$9 million
* In this situation, the $1 million of CGL coverage would apply first and the liability umbrella policy would pay the remaining $9 million of the award.

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6
Q

Section 1 - General Liability Insurance Summary

General liability coverage insures a business against accidents and injury that might happen on its premises, as well as exposures related to its products.

In this lesson, we have covered the following:
* Comprehensive general liability coverage insures a business against accidents and injury that might happen on its premises, as well as exposures related to its products. It is your last line of defense against claims for things over which you may have little or no control.
* Liability Insurance Categories: Include general liability, specialized liability, and worker’s compensation.
* Exposures: Include direct liability which arise out of the firm’s own actions.
* Vicarious liability: Often arises when a firm hires an independent subcontractor is also called indirect liability.
* Contractual liability: Occurs if a firm accepts by contract a liability it otherwise would not have.

A

General liability insurance forms include:
* A comprehensive policy is purchased by businesses to insure their liability exposures using the comprehensive general liability policy.
* A commercial policy includes an occurrence-based liability and claims-made form obligates the insurer to pay only for claims first made against the insured.
* Long-Tail claims insurance claims filed many years after an injury takes place.
* Tail coverage is useful, if a contractor ceased operations but wanted liability insurance for a few years in case some lawsuits were filed over previously completed work. It is also called the extended reporting period, and extends the time during which a claim may be filed for a loss occurring during the policy period.

Business Umbrella Policies may cover some exposures left uncovered by underlying policies.
* A commercial umbrella policy can be purchased to provide coverage after underlying liability policies have been exhausted.

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7
Q

The claims-made form places the insured in a more vulnerable position than occurrence-type policies.
* False
* True

A

True
* Because claims-made policies expose the insured to claims made after the policy expires, they place the insured in a more vulnerable position than occurrence-type policies.

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8
Q

Match the term with the correct definition.
Direct Liability
Vicarious liability
Contractual liability
* A firm that accepts a liability by contract.
* Also called indirect liability.
* Arises out of the firm’s own actions.

A
  • Direct Liability - Arises out of the firm’s own actions.
  • Vicarious liability - Also called indirect liability.
  • Contractual liability - A firm that accepts a liability by contract.
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9
Q

Which of the following categories would the following example fall into, if an employee of an organization causes harm to a third party by actions such as assault and battery?
* Vicarious Liability
* Contractual Liability
* Premises and Operations Exposure
* Completed Operations Exposure

A

Vicarious Liability
* Vicarious liability is an indirect liability that arises when a firm hires an independent subcontractor, who in turn injures a third party.
* This liability can be extend to intentional wrongs acts done by employees or agents of an organization that cause harm to a third party.
* These include actions such as assault and battery.

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10
Q

Tail coverage would be useful, if a contractor ceased operations but wanted liability insurance for a few years in case some lawsuits were filed over previously completed work.
* False
* True

A

True
* The tail period, also called the extended reporting period by insurers, extends the time during which a claim may be filed for a loss occurring during the policy period.
* Tail coverage would be useful, if a contractor ceased operations but wanted liability insurance for a few years in case some lawsuits were filed over previously completed work.

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11
Q

Section 2 - Special Liability Insurance

Most organizations and individuals face loss caused by their general liability exposure. Many risk managers report spending a great deal of time dealing with specialized areas of liability insurance.

To ensure that you have an understanding of general liability insurance, the following topics will be covered in this lesson:
* Environmental Impairment Liability
* Professional Liability Insurance
* Employment Practices Liability

A

After completing this lesson, you will be able to:
* Define environmental impairment liability,
* Discuss professional liability insurance,
* Define the term professional,
* Discuss the types of liability coverage, and
* Discuss employment practices liability.

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12
Q

What are the three triggers of Triple-Trigger Theory?

A

If several insurance policies were in force when a developing injury is in progress, all the insurers would be responsible for providing coverage. This is called the triple-trigger theory. The three triggers are exposure, manifestation, and exposure-in-residence period.

The three triggers defined:
* Exposure: The insurer whose policy was in force when the first exposure to hazardous substance occurred.
* Manifestation: The insurer whose policy was in force when the disease was first recognized.
* Exposure-in-residence period: The insurer whose policy was in force when the disease developed.

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13
Q

Cristina was an New York City firefighter with Ladder No. 10. She and her team served as first responders at the World Trade Center on September 11, 2001. In 2013, Cristina suddenly developed chronic asthma that has persisted ever since. Lab results have concluded that toxins at the World Trade Center site led to the chronic condition. At the time Cristina’s asthma was first recognized, she was covered by an Ascendant Health Insurance plan.
According to the Triple-Trigger Theory, which of the three trigger types would apply to the Ascendant Health Insurance?
* Exposure
* Manifestation
* Exposure-in-residence period

A

Manifestation
* The Ascendant Health Insurance plan would be categorized as a manifestation trigger since it was the in-force policy when Cristina’s asthma was first recognized.

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14
Q

Describe Professional Liability Insurance

A

Professional liability is caused by errors of professionals. Such insurance typically commits an insurer to pay all sums subject to policy limitations that the insured becomes legally obligated to pay as damages resulting from providing or failing to provide professional services.

There are several types of professional liability insurance. See below for the most common types:
* Medical Malpractice Insurance: Covers health-related harm by a medical professional (e.g., Dr., RN, PA, DMD).
* Legal Malpractice Insurance: Covers litigation-related harm caused by failure of a legal professional to uphold the standards of ethical conduct.
* Errors & Omissions Insurance (E&O): Covers financial-harm facilitated by a professional that deals with client’s money (e.g., CFP®, CPA, CPWA).

In general, most professional liability policies do not give the insurer the right to settle suits without the insured’s consent. The reason is that the professional’s reputation and future earnings could be affected adversely by settlement of negligence claims even though sometimes it might be expedient for the insurer to offer a settlement. However, most of the newer professional liability policies have removed a previous requirement that the insurer obtain the consent of the insured before making an out-of-court settlement, to protect the insured’s professional reputation.

Practitioner Advice: As a financial professional, whether an insurance agent, financial planner, or other licensed advisor to the public, you will face liability risk to your clients. Errors & Omissions (E&O) insurance is a necessary coverage in any advisor’s personal risk management plan. Most professional associations offer E&O coverage to members at a reasonable cost.

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15
Q

Audio:

Describe Directors and Officers Liability Insurance

A

Director and Officers Liability Insurance (D&O) covers Directors of corporations and other organizations.
* It is necessary when to guarantee protection of individual serving on boards of directors.

In the absence of this coverage, board members might find their personal assets subject to liability claims, or might find they had to finance a legal defense of their alleged malfeasance from their own resources.

Exam Tip: Listen in for an overview of the common testing applicaiton of Directors & Officers Liability Insurance.
Audio:
* Person serving on the board of directors of a company - concerned for exposure from the role.
Would recommend Directors & Officers Liability Insurance.

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16
Q

Describe Errors & Omissions Insurance

A

Many professionals, such as real estate agents, insurance agents, accountants and architects, need this type of liability protection to cover clients’ claims alleging professional negligence.

Practitioner Advice: Errors & Omissions Insurance covers unintentional oversights by a planner that adversely impact a client’s financial circumstances. Though there may be certain policy exclusions (e.g., alternative investment products, private securities transactions, Regulation D offerings), E&O insurance is recommended for practitioners. The National Association of Professional Advisors (NAPA) provides E&O coverage options for several types of financial planning entities, including: Individual RIAs, RIA Firms & LLCs, and Registered Representatives. By joining the Financial Planning Association (FPA), membership benefits include preferred E&O coverage rates.

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17
Q

Section 2 - Special Liability Insurance Summary

Most organizations and individuals face loss cause by their general liability exposure, many risk managers report spending a great deal of time dealing with specialized areas of liability insurance.

In this lesson we have covered the following specialized areas of liability insurance.
* Professional Liability is caused by errors of professionals. It is sometimes called malpractice liability, or errors and omissions coverage. The types of liability coverage include, doctors’ liability, hospital liability, druggists’ liability, directors and officers liability, omissions insurance, and completed operations.
* Employment Practices Liability arises from hiring, terminating, and supervising personnel. The following are some of the reasons employers have been sued: negligent hiring, invasion of privacy, negligent supervision, negligent discharge, and negligent evaluation.

A

Environmental Impairment Liability describes a class of legal claims against individuals and organizations whose actions damage the environment.
* Pollution caused by industrial processes has destroyed the environment. Untold amounts of money will have to be spent to reverse the process.
* There are several different federal laws to promote a cleaner environment, one of which is The Superfund Amendments and Reauthorization Act of 1986 (SARA).
* Product liability arises when a manufactured item injures a consumer. A manufacturer of a product has a legal liability to design and produce a product that will not injure people in normal use.

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18
Q

Jerry is a risk manager in a shipping company, S & S Shipping Corporation. Two weeks ago one of its ships was responsible for oil spill in the North Sea. As a risk manager he needs to familiarize himself with federal and state environmental legislation.
* False
* True

A

True
* Risk managers in organizations must be familiar with all relevant federal and state environmental legislation for two reasons.
* Many corporations accept the responsibility of protecting the environment.
* Second, many of these laws provide for significant fines and penalties.

19
Q

The manufacturer supplies a firearm to the retailer and encloses detailed printed instructions and warnings. An employee of the owner sells the gun without finding the original box and instructions. The buyer is injured because he does something that warnings could have prevented. The retailer could be found negligent and sued on for product liability insurance.
* False
* True

A

True
* A manufacturer of a product has a legal liability to design and produce a product that will not injure people in normal use.
* Products must be packaged carefully and accompanied by adequate instructions and warnings so consumers may use them properly and avoid injury.
* Products liability arises when a manufactured item injures a consumer.
* Products liability insurance traditionally has been provided to manufacturers as part of the comprehensive general liability policy.
* The manufacturer as well as the vendor of a product can be named defendants in the lawsuit.

20
Q

Which of the following types of employment liability is NOT commonly accepted:
* Wrongful termination
* Negligent supervision
* Invasion of privacy
* Unfair reprimand

A

Unfair reprimand
* Employers are not typically held liable for action that has not violated the legal rights of employees or has not resulted in actual harm to the employee.

21
Q

Jake bought an iron and every time he plugged it in he found that there was a leakage of electric current from the iron. After a couple of weeks of this happening repeatedly he finally sued the manufacturer of this iron. Jake can claim liability under which of the following categories?
* Premises and Operations
* Products Liability
* Completed Operations
* Vicarious Liability

A

Products Liability
* Direct liability arises out of the firm’s own actions.
* Most of these exposures fall into three subcategories. Premises and operations, products liability, completed operations.
* In the question scenario, Jake can sue the manufacturer of the iron under product liability, which is direct liability.

22
Q

Exam 5. General Business Liability

Exam 5. General Business Liability

Course 2. Insurance Planning

A
23
Q

Ken, a financial planner, is away on vacation. His paraplanner, Shyrah, gives advice to one of Ken’s clients. Sue’s information causes the client to lose money. Can Ken be held responsible?
* No, he did not give the advice.
* Yes, Ken can be held responsible under strict liability.
* Yes, Ken can be held responsible under the doctrine of vicarious liability.
* No, he was on vacation.

A

Yes, Ken can be held responsible under the doctrine of vicarious liability.
* An employer or superior may be subject to vicarious liability for damages created by an employee or subordinate.

24
Q

Identify the correct type(s) of Commercial General Liability (CGL) format(s).
I. Occurrence-based
II. Claims-made
* Neither I nor II
* I only
* II only
* Both I and II

A

Both I and II

CGL policies have two formats:
* Occurrence-based
* Claims-made

24
Q

Choose the type of insurance that will cover claims from injuries arising after a service is rendered and the property’s control is returned to the owner.
* Directors and Officers Liability Insurance
* Completed Operations Insurance
* Employment Practices Liability Insurance
* Errors & Omissions Insurance

A

Completed Operations Insurance
* Completed Operations Insurance covers claims from injuries arising after a service is rendered and the property’s control is returned to the owner.

25
Q

What type of insurance pays a worker who is injured on the job?
* Unemployment insurance
* Commercial umbrella coverage
* Directors and officers liability insurance
* Worker’s compensation insurance

A

Worker’s compensation insurance
* Worker’s Compensation Insurance provides benefits to workers and their dependents when a worker suffers an occupational injury or disease.

26
Q

Zev owns and operates a custom furniture company. On a recent job, Zev hires Greg to install a specialized hinge system into his handcrafted cabinets. While hanging a cabinet, Greg dropped the door onto the homeowner which resulted in a broken collarbone.
The homeowner filed a lawsuit against Zev’s company even though Greg was responsible for dropping the cabinet door.
Select the type of liability exposure to which Zev’s company has been subjected.
* Contractor Liability
* Direct Liability
* Contractual Liability
* Vicarious Liability

A

Vicarious Liability
* Vicarious liability most often arises when a firm hires an independent subcontractor.
* The plaintiff would claim the firm was negligent in hiring, informing, or supervising the contractor.

27
Q

A commercial umbrella policy is considered __ ____??____ __ because it pays only for losses above the underlying limits.
* long-tail liability insurance
* excess liability insurance
* general liability insurance
* professional indemnity insurance

A

excess liability insurance
* A commercial umbrella policy can be purchased to provide coverage after underlying liability policies have been exhausted.
* In this case, the umbrella policy is called excess liability insurance because the umbrella policy pays only for losses in excess of the underlying limits.

28
Q

Mr. Harris serves as a director of his condo association. He is not paid for his services. During the year, the management company of the condo lost $1 million due to negligent acts. Can Mr. Harris be sued?
* No, Mr. Harris is only responsible in case of mismanagement.
* No, Mr. Harris is not an officer of the condo association.
* No, the management company is solely responsible.
* Yes, Mr. Harris can be sued.

A

Yes, Mr. Harris can be sued.
* This is why Mr. Harris should require the condo association to purchase Directors and Officers coverage.
* He can be sued by an association member.

29
Q

Choose the laws that have been enacted to establish a sound foundation of environmental rules and regulations.
I. Clean Air Act
II. The Clean Water Act
III. The Toxic Substances Control Act
IV. Comprehensive Environmental Response and Compensation Liability Act (CERCLA)
* III and IV
* I and II
* I, II, and III
* I, II, III, and IV
The following laws have been enacted to establish a sound foundation of environmental rules and regulations:
Clean Air Act
The Clean Water Act
The Toxic Substances Control Act
Comprehensive Environmental Response and Compensation Liability Act (CERCLA) [commonly referred to as Superfund] and its amendments, including SARA of 1986.

A

I, II, III, and IV

The following laws have been enacted to establish a sound foundation of environmental rules and regulations:
* Clean Air Act
* The Clean Water Act
* The Toxic Substances Control Act
* Comprehensive Environmental Response and Compensation Liability Act (CERCLA) [commonly referred to as Superfund] and its amendments, including SARA of 1986.

30
Q

A __ ____??____ __ is a highly trained person with specialized skills, education, or knowledge that is compensated to provide a service to the public.
* technician
* pundit
* professional
* consultant

A

professional
* The term professional refers to a highly trained person with specialized skills, education, or knowledge that is compensated to provide a service to the public.

31
Q

Which of the following statements is not correct regarding commercial umbrella policies?
* There is no standard form of commercial umbrella liability insurance and many policies have substantial differences.
* Many contracts contain exclusions, such as for liabilities arising from workers compensation, unemployment compensation, and disability benefits law.
* Coverage is provided on an “all-risk” basis.
* Most policies provide coverage for personal injury liability, property damage liability and advertising liability.

A

Coverage is provided on an “all-risk” basis.
* Coverage is generally comprehensive but is not “all-risk” since many contracts contain common exclusions for liabilities arising from workers compensation, unemployment compensation, disability benefits law and others.

32
Q

Which type of liability insurance covers a financial advisor for damages awarded a client due to advisor negligence in business dealings with the client?
* Directors and officer’s liability insurance
* Completed operations insurance
* Errors and omissions insurance
* Commercial umbrella liability insurance

A

Errors and omissions insurance
* Financial professionals should include Errors and Omissions insurance as a necessary coverage in the advisor’s personal risk management plan.

33
Q

Each of the following may be categorized as a type of business general liability exposure EXCEPT:
* Direct Liability
* Contingent Liability
* Vicarious Liability
* Contractual Liability

A

Contingent Liability

We can categorize business general liability exposures as follows:
* Direct Liability
* Vicarious Liability
* Contractual Liability

A contingent liability is an accounting item and is a type of potential loss that is payable following the occurrence of an event.

34
Q

According to the triple-trigger theory, identify the category of insurer whose policy was in force when the disease developed.
* Exposure
* Covered perils
* Exposure-in-residence period
* Manifestation

A

Exposure-in-residence period
* The type of exposure described is an exposure-in-residence period.
* This refers to the insurer whose policy was in force when the disease developed.

35
Q

What type of liability insurance covers claims filed many years after the alleged injury?
* Commercial umbrella liability insurance
* Completed operations insurance
* Errors and omissions insurance
* Tail coverage

A

Tail coverage
* Tail coverage is useful if a contractor ceased operations but wanted liability insurance for a few years in case a lawsuit is filed over previously completed work.
* The tail period, which insurers also call the extended reporting period, extends the time during which a claim may be filed for a loss occurring during the policy period.

36
Q

Each of the following may be covered under a general liability and property package policy EXCEPT:
* Professional Liabilities
* Slander
* False Advertising
* Bodily Injury

A

Professional Liabilities
* A general liability and package policy can cover accidents, bodily injury, property damage, libel, slander, and false advertising.
* Professional liability insurance that covers negligence while providing services or advice and is not included in the general liability and package policy.

37
Q

A business insurance package policy generally insures lost or damaged property at what value?
* Actual cash value
* Replacement value
* Actual cash value less depreciation
* Replacement value less depreciation

A

Replacement value
* A business insurance package policy generally insures lost or damaged property for replacement value without deducting for depreciation.

38
Q

Insurers call claims filed many years after the alleged injury __ ____??____ __ claims.
* prolonged
* subsequent
* postponed
* long-tail

A

long-tail
* Insurers call claims filed many years after the alleged injury long-tail claims.

39
Q

Tile-blazers, a manufacturer of performance mall-walking sneakers, had a factory fire that caused bodily injury to several employees. A jury ruled that the injured employees were owed $15 million from Tile-blazers. The company has a general liability and property package policy with a coverage limit of $2.5 million & a commercial umbrella policy worth $20 million.
How much did Tile-blazers commercial umbrella policy pay?
* $20 million
* $12.5 million
* $2.5 million
* $15 million

A

$12.5 million
* In this situation, the $2.5 million of general liability coverage would apply first, reducing the $15 million to $12.5 million ($15 million - $2.5 million).
* Then, the liability umbrella policy would pay the remaining $12.5 million balance.

40
Q

Joe, a CFP® practitioner, has various personal, business, and professional insurance policies. He is sued by a client for unsuitable investments recommendations. Which policy or policies will afford Joe coverage?
I. Malpractice
II. Errors and Omissions
III. Personal Umbrella
IV. Commercial Umbrella
V. Business Owners Policy
* II, IV, V
* III, IV, V
* II
* I, III, IV
* II, IV

A

II
* Professional liability is covered only by errors and omissions.
* The personal umbrellas, the commercial umbrella, and the BOP all have exclusions for professional liability.

41
Q

Business liability insurance can protect firms from which of the following losses?
I. Independent losses
II. Contractual liability losses
III. Direct liability losses
IV. Vicarious liability losses
* II, III, and IV
* II and IV
* II only
* I and III

A

II, III, and IV
* Risk managers may purchase liability insurance to protect their firms from direct, vicarious, and contractual liability losses.

42
Q

Which of the following may have liability exposure(s) if a faulty product injures a consumer?
I. Manufacturer
II. Vendor
* Neither I nor II
* Both I and II
* I only
* II only

A

Both I and II
* Products must be packaged carefully and accompanied by adequate instructions and warnings to ensure proper use and avoidance of injury.
* If any of these duties are not fulfilled and the result is an injured user, potential for a product liability lawsuit exists with the manufacturer and/or the vendor of a product.

42
Q

Under ____________, if several insurance policies were in force when a developing injury is in progress, all the insurers would be responsible for providing coverage.
* vicarious liability
* comprehensive coverage
* triple-trigger theory
* multi-line insurance coverage

A

triple-trigger theory
* If several insurance policies were in force when a developing injury is in progress, all the insurers would be responsible for providing coverage.
* This is called the triple-trigger theory.