107b.06 - Styling Guest Experience

Question 1

Ask questions to discover client’s wants and needs during which of the following service essentials?

Connect = Greet, Consult = Brainstorming, Create = Execute, Complete = Finish & Upsell

Answer 1

Consult

Question 2

During which of the following service essentials does the barber produce a functional, predictable and attractive result?

Answer 2

Create

Question 3

During which of the following service essentials does the barber teach a client how to style their hair at home?

Answer 3

Create

Question 4

Which of the following actions is a guideline to follow during the Complete hairstyling service essential?

Answer 4

Recommend products to maintain the style between barber visits

Question 5

All single-use items must be:

Answer 5

Discarded after use

Question 6

All of the following cleaning and disinfection guidelines are true about combs and brushes EXCEPT:
1. Remove hair and debris
2. Disinfect w fine steel wool
3. Preclean w soap and water
4. Immerse in an approved EPA-registered disinfectant

Answer 6

Disinfect with fine steel wool

Question 7

Which of the following items can be used to remove buildup from a cool thermal iron barrel?
1. A toothbrush
2. A damp cloth
3. Spray cleaner
4. Soap and water

Answer 7

Spray cleaner

Question 8

Which of the following steps is a guideline to follow prior to the hairstyling service?
1. Complete client record
2. Ask client to purchase products
3. Schedule client’s next appointment
4. Check scalp for any diseases or disorders

Answer 8

Check scalp for any diseases or disorders

Question 9

All of the following guidelines occur during the hairstying service EXCEPT:
1. Use thermal-protectant products
2. Avoid excessive tension on hair when styling
3. Postpone treatment of burn until after the service
4. Ask client if heat from blow dryer is too hot

Answer 9

Postpone treatment of burn until after the service

Question 10

Which of the following guidelines is recommended to ensure barbershop care and safety?
1. Only clean barber chair
2. Only clean workstation
3. Disinfect all porous items
4. Ensure equipment is cleaned and disinfected

Answer 10

Ensure equipment is clean and disinfected