10.3 Driving the business forward Flashcards

1
Q

Company secretaries need to recognise the individual aspirations of people within an organisation, but must also consider and challenge the impact of choices on the whole b______

A

business

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2
Q

What is strategic direction?

A

The direction in which an organisation sees its future development and growth.

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3
Q

What are the four quadrants of Ansoff’s “product/market grid”?

A
  • Market penetration
  • Product development
  • Market development
  • Diversification
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4
Q

What is meant by market penetration?

A

Growth through the increase of the market share of the current product or mix of products.

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5
Q

The two main factors that may restrict an organisation’s ability to achieve market penetration are:

  • retaliation from c_______
  • l____ restriction (such as by the Competition and Markets Authority)
A

competition

legal

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6
Q

What is the difference between “product development” and “market development”?

A

Product development is the creation of new or evolved products or services. Market development is taking existing products or services into new markets.

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7
Q

There are four types of product diversification:

  • h__________ (e.g. macbook to iPad)
  • v________ (e.g. buying a supplier)
  • c_________ (introduction of complementary products, e.g. PepsiCo buying fast food franchises.)
  • c___________ (new and unrelated products introduced, e.g. Virgin Group)
A

horizontal
vertical
concentric
conglomerate

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8
Q

What is horizontal diversification?

A

Development of a new or variant product and market to competitors.

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9
Q

What is vertical diversification?

A

Acquisition of a supplier or customer

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10
Q

What is concentric diversification?

A

A subtype of horizontal diversification. Introducing a similar product that complements existing products.

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11
Q

What is conglomerate diversification?

A

A subtype of horizonal diversification. Introducing an entirely new and related product

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