10.2 Workforce planning

Question 1

Human resource management (HRM)

Answer 1

The strategic approach to the effective management of employees so that they help the business gain a competitive advantage.

Question 2

Workforce planning

Answer 2

Forecasting of workers and the skills that will be required by the organization to achieve its objectives.

Question 3

Workforce audit

Answer 3

A check on the skills and qualifications of all existing workers/managers.

Question 4

Labor turnover

Answer 4

Measures the rate at which employees are leaving an organisation.