1. Gaski & Etzel (2005): National aggregate consumer sentiment toward marketing: a thirty-year retrospective and analysis Flashcards

1
Q

Abstract

A

an annual survey of US consumers’ sentiment toward marketing has been conducted for the past two decades. This report describes the measuring instrument, the sample and the trend of survey results: a pattern of slightly improving consumer sentiment toward marketing practice

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2
Q

Gaski & Etzel (2005): what is this paper about?

A

measuring consumer sentiment toward marketing via the Index of Consumer Sentiment toward Marketing

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3
Q

a multi-dimensional scale designed to measure

A

household sector sentiment or attitude toward consumer marketing and its various functional components

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4
Q

specifically, the paper describes 3

A

the measure, the index historical pattern and its linkages with macroeconomic variables

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5
Q

four multi-item Likert scales

A

product, price, promotion (advertising) and distribution

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6
Q

consumer sentiment toward marketing has gradually improved over the past two decades by 3

A

enhanced quality of consumer-impacting outputs
better public relations with consumers
the consuming public has evolved over the years in such a way as to allow greater compatibility with marketing’s conduct and products

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