1. Gaski & Etzel (2005): National aggregate consumer sentiment toward marketing: a thirty-year retrospective and analysis Flashcards
Abstract
an annual survey of US consumers’ sentiment toward marketing has been conducted for the past two decades. This report describes the measuring instrument, the sample and the trend of survey results: a pattern of slightly improving consumer sentiment toward marketing practice
Gaski & Etzel (2005): what is this paper about?
measuring consumer sentiment toward marketing via the Index of Consumer Sentiment toward Marketing
a multi-dimensional scale designed to measure
household sector sentiment or attitude toward consumer marketing and its various functional components
specifically, the paper describes 3
the measure, the index historical pattern and its linkages with macroeconomic variables
four multi-item Likert scales
product, price, promotion (advertising) and distribution
consumer sentiment toward marketing has gradually improved over the past two decades by 3
enhanced quality of consumer-impacting outputs
better public relations with consumers
the consuming public has evolved over the years in such a way as to allow greater compatibility with marketing’s conduct and products