08-11 Workplace Violence

Question 1

What is the purpose of the Occupational Health & Safety Act (OHSA)?

Answer 1

To legislate that workers are provided a safe workplace

Question 2

What must the employer assess regarding workplace violence?

Answer 2

The risk of workplace violence that may arise from:
* Nature of the workplace
* Type of work
* Conditions of work

Question 3

What should members do immediately when workplace violence occurs?

Answer 3

Summon assistance by:
* Pressing the alarm, if available
* Calling 9-1-1, if appropriate

Question 4

What are members required to do upon becoming aware of workplace violence?

Answer 4

Report the particulars to a supervisor

Question 5

True or False: Every member has the right to protection from workplace violence without fear of reprisal.

Answer 5

True

Question 6

What may result from a complaint of workplace violence that is vexatious or malicious in nature?

Answer 6

Discipline

Question 7

What actions must a supervisor take upon becoming aware of workplace violence?

Answer 7

Shall:
* Take every reasonable precaution necessary for protection
* Maintain confidentiality
* Report any incident to the Officer in Charge
* Commence an investigation

Question 8

Fill in the blank: A police officer cannot refuse to work when the work is a normal condition of the worker’s employment or when the refusal to work would directly endanger the _______.

Answer 8

[life, health or safety of another person]

Question 9

What must the Officer in Charge ensure regarding workplace violence incidents?

Answer 9

Shall ensure:
* Members are aware of how to summon assistance
* Protection from reprisal for complainants or witnesses

Question 10

What does workplace violence mean?

Answer 10

The exercise of physical force, or attempt, by a person against a worker that causes or could cause physical injury

Question 11

List examples of what constitutes a workplace.

Answer 11

Includes, but is not limited to:
* Service facilities/buildings
* Service vehicles
* Courthouses
* Any other location where Service business is being conducted

Question 12

What does the term ‘worker’ refer to?

Answer 12

Any person who performs work or supplies services for monetary compensation, including contractors or volunteers

Question 13

What is the definition of workplace violence?

Answer 13

A statement or behavior that a worker could reasonably interpret as a threat to exercise physical force against them

Question 14

What should be done if a member requires counseling after a workplace violence incident?

Answer 14

Comply with Procedure 08–01

Question 15

True or False: A member can refuse to work if they feel unsafe due to workplace violence.

Answer 15

False

Question 16

What is the responsibility of the Officer in Charge when a member refuses to work due to a workplace violence incident?

Answer 16

Ensure the member remains available and in a safe place for investigation

Question 17

What is required when the source of workplace violence is external to the Service?

Answer 17

Ensure compliance with Procedure 08–10 and complete applicable eReports

Question 18

What does ‘reasonable precaution necessary for the protection of the member’ include?

Answer 18

Re-assignment to reasonable alternative duties