workforce performance Flashcards
What is meant by workforce performance
Workforce performance refers to the effectiveness of human resource management (HRM) policies in achieving business objectives. It includes elements like absenteeism, labour turnover, and labour productivity, which help measure how well employees are performing in their roles.
What is labour productivity?
abour productivity is the measure of the efficiency with which a business turns production inputs into output. It is most commonly calculated as output per worker.
What is absenteeism?
Absenteeism refers to the frequent absence of employees from work, which can be an indicator of dissatisfaction, demotivation, or other workplace issues.
What is labour turnover
Labour turnover is the rate at which employees leave an organisation, either voluntarily or involuntarily, and is often used as a measure of employee retention.
What is meant by absenteeism rates?
Absenteeism rates measure the frequency or percentage of workers absent from work within a specific period. High absenteeism can indicate employee dissatisfaction or issues with motivation.
What is meant by labour turnover rates?
Labour turnover rates measure the number of employees who leave an organisation, typically expressed as a percentage of the total workforce over a specific period.
How is labour productivity calculated?
Labour productivity is calculated by dividing total output by the total number of workers, usually measured in terms of output per worker or output per hour worked.
How is labour turnover calculated?
Labour turnover is calculated by dividing the number of employees who leave during a period by the average number of employees, then multiplying by 100 to get a percentage.
What are the causes of absenteeism?
Causes of absenteeism include bad working relationships, stress, boredom/demotivation, poor pay, illness, and external factors like pandemics.
What are the problems of absenteeism for businesses?
Problems include increased costs, bad reputation, slow customer service, demotivation, loss of competitive advantage, increased labour turnover, increased workload, and missed opportunities like phone calls.
How can a business tackle high absenteeism rates?
Advice includes understanding causes of absenteeism, setting targets and monitoring trends, having clear sickness and absence policies, providing rewards for good attendance, and considering broader employee motivation issues.
What are the causes of high labour turnover?
Causes include the type of business (e.g., seasonal work), pay and rewards, working conditions, lack of promotion opportunities, competitor actions, and recruitment standards.
What are the problems of high labour turnover for businesses?
roblems include higher recruitment and training costs, increased pressure on remaining staff, disruption to production/productivity, and difficulty maintaining quality and customer service standards.
How can a business reduce labour turnover?
To improve labour turnover, businesses can focus on effective recruitment and training, providing competitive pay and incentives, job enrichment, and rewarding staff loyalty through awards or extra holidays.
What is the importance of labour productivity?
Labour productivity is crucial because higher productivity reduces labour costs per unit of output, increasing competitiveness. It is particularly important in industries like automobile manufacturing, where output per worker directly impacts profitability.
How does high labour productivity benefit a business?
Higher labour productivity means lower labour costs per unit, improving the business’s competitiveness. It can lead to greater output with the same or fewer workers, contributing to increased profit margins and market share.
What is the relationship between HRM policies and labour productivity?
Effective HRM policies can increase labour productivity by improving worker motivation, training, and working conditions, as well as aligning employee goals with business objectives, leading to higher output per worker.
What are the key HRM policies that can impact workforce performance?
Key HRM policies include recruitment and selection, training and development, motivation strategies, performance management, and employee engagement initiatives, all of which contribute to the overall workforce performance.
Why is it important for businesses to measure workforce performance?
Measuring workforce performance is essential for understanding the effectiveness of HRM policies, identifying areas of improvement, and ensuring that employee output aligns with business goals, thus helping the business maintain competitiveness and efficiency.
