HR KEY DEFINTIONS/FORMULAS Flashcards

1
Q

HRM

A

human resource managagment is a field of managment which Deals with the planning organising, training, selecting, motivating of the labour force so that corporate and individual objectives / goals can be achieved

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2
Q

Job sharing

A

The splitting of an existing job to enable people to share it

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3
Q

Multi skilling

A

This involves businesses training their workforce to be able to work effectively across a wide range of skills

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4
Q

Flexible working

A

An employee on flexible hours has an agreed number of Walking hours. Made up of court hours that must be worked the remainder of the contracted hours can be worked on a flexible basis

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5
Q

Part time employment

A

During busy. Employees are employed to meet the needs of the employer at quieter times the court full time staff are sufficient. Clearly this has a cost saving implication

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6
Q

Home working

A

A good PC and broadband connexion can mean that many tasks can be fulfilled by working at home

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7
Q

Zero hour contract

A

This type of contract means that the employee has to be available for work but is not guaranteed any work

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8
Q

Hot desking

A

Hotdesking means that an employer has no fixed work space within an office environment

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9
Q

Temporary employment

A

Employment for a specific. Time for example six months took a cover maternity leave

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10
Q

Workforce planning

A

Ensuring that there will be the right number of workers, with the right skills, doing the right jobs at the right time in the right place

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11
Q

recruitment process

A

The recruitment process consists of identifying the need for a job, defining the requirements of the position, advertising the position, choosing the most appropriate person for the job

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12
Q

internal recreitment

A

Internal recruitment evolves finding someone already employed by an organisation to fill a vacancy

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13
Q

external recreitment

A

External recruitment is when someone is hired that is not currently employed by the business hiring them

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14
Q

Job analysis

A

The process that identifies and determines in detail the particular duties and requirements of the job and also the position requires in terms of attitudes, knowledge and skills

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15
Q

job descritption

A

This explains the tasks involved in the job, the job title, responsibilities attached to the job, place of work and employment conditions for example holidays, salary etc this must be updated regularly as jobs often evolve and those doing the job become more experienced and skilled

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16
Q

Person specification

A

A profile of a person suited for a job the type of person employer is looking for. It will detail educational requirements, experience and skills needed perhaps physical attributes and important aspects of the personality

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17
Q
A
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18
Q

Induction

A

Induction involves introducing a new employee to the workplace. They will become familiar with the administrative Systems of the employer and be introduced to work colleagues and the direct line of management

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19
Q

On the job training

A

Where an employee is showing all taught how to complete tasks by a more experienced worker which takes place within the workplace

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20
Q

Off the job training

A

Of the job training takes place away from the workplace for example at a college online courses, external training providers

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21
Q

Apprenticeships

A

And partnerships are formal agreements between an employer and an employee that commits the employer to facilitate training and workplace experience For the employee. Need to recognise call qualification that is accepted throughout the relevant industry. All apprentices are paid a wage which is dependent on age

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22
Q

appraisal

A

An act of assessing a worker’s performance in relation to their current targets and setting targets for the future. training Also needs to be identified

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23
Q

superiors apprasial

A

This is when a walker’s performance is assessed by the line manager and looks at training needed

24
Q

peer assessment

A

This is when a workers performance is assessed by other colleagues who work in the same level in the hierarchy and do similar job roles

25
Q

Self assessment

A

This is when a walker reflects on their own recent performance and set their own targets and considers their own training needs

26
Q

Three hundred and sixty degrees appraisal

A

This is when workers performance is assessed with feedback by the line manager , colleagues, subordinates, self assessment and sometimes customers and suppliers

27
Q

workforce performance

A

measuring the effectivness of the workforce. when managers examine workforce performance they are examining the effectivness of human resource managment policies

28
Q

labour productivity

A

measurement of the output per employees.importnant measure of the efficeiency of the workforce

29
Q

labour productivity formula

A

output(per period) /number of employees per period

30
Q

absenteeism

A

measures how many employees miss work as a percentage of the total number of employees

31
Q

absenteeism calculation

A

number of staff absent/ totalnumber of staff X100

32
Q

labour turnover

A

measures the rate at which employees leave a firm

33
Q

labour turnover formula

A

number of staff leaving a firm per period of time/ avergage number of staff X100

34
Q

organisational design

A

process of aligning the structure of an organisation with its objectives

35
Q

motivation

A

drive or desire within individuals to take action, achieve goals, and perform tasks effectively and efficiently in the workplace.

36
Q

taylors theory

A

people only work for money
workers can produce more output if responsibility for decision making and planning is removed
employees will do the minimum amount of work if not suoervised
main form of motivation is higher wages
small tasks using relitevely unskilled workers = efficient

37
Q

mayo and hawthorne

A

motibation at work promoted by-
better teamwork
better communication
involvment in decision making
ensuring wellbeing of others
making work intersting and non repetitive
environment-lighting and humidity
employee arrangment e.g., breaks, hours
people dont just work for moenu
recognition and feeeling valued

38
Q

maslows heirarchy

A

physiological
saftey/security
social needs
esteem needs
self- actualisation

39
Q

porter and lawlers

A

intrinsic rewards- positive feelings that individual experiencrs from coompleting a task- pride/reward/satisfaction- inportance of job content

extrinsic- rewards from outside indivifual- material rewards, bonuses / pay increases

40
Q

piece rate

A

a method of wage payment in which workers are compensated based on the number of units or “pieces” they produce or complete

41
Q

commission

A

individuals or teams earn a percentage or fixed amount of money for each sale they generate. It serves as a performance-based incentive designed to motivate salespeople to increase their sales volume and revenue.

42
Q

bonuses

A

Bonuses are additional financial rewards given to employees or individuals in recognition of exceptional performance, achievements, or contributions to the organization.

43
Q

salary

A

Salary refers to the fixed compensation that an employee receives from an employer in exchange for their work or services rendered

44
Q

profit sharing

A

Profit sharing is a form of compensation arrangement in which a company distributes a portion of its profits to its employees as a financial incentive or reward for their contributions to the organization’s success.

45
Q

performance related pay

A

which employees receive financial rewards or incentives based on their performance, achievements, or contributions to the organization.

46
Q
A
47
Q

job enlargment

A

increasing number of tasks completed by employee

48
Q

job enrichment

A

giving employees more control over the tasks they complete

49
Q

job design

A

job should incude tasks that are of interest to the employee and challenging allowing for decision making

50
Q

empowerment

A

giving employees power to control their own jobs makr decisions and impliment own ideas

51
Q

managment

A

the process of planning, organizing, leading, and controlling resources (including human, financial, physical, and informational) to achieve organizational goals ( established by leaders) effectively and efficiently.

52
Q

leadership

A

process of influencing and inspiring individuals or groups to achieve a common goal or vision. It involves guiding, motivating, and empowering others to achieve their full potential and contribute to the success of an organization or a cause.

53
Q

employee/ employer relations

A

Employee and employer relationships are founded on the contract of employment which lays out the roles and responsibilities of both employers and employees the relationship is also affected by trade unions who act in the interests of employees.

54
Q

equal opportunities

A

The equality act 2010 legally protects people from discrimination in the workplace and in wider society it’s against the law to discriminate anyone because of their age, sexuality, disability, race, religion, sex et cetera

55
Q

trade dispute

A

Issues between employees and employers due to not agreeing with the terms and conditions of employment

56
Q

Industrial action

A

When workers collectively act together to stand up for their opinions and stand against the terms and conditions of employment

57
Q

flexible workforce

A

An acceptance by staff and management that the rigid structure can lead to inefficiency and that labour flexibility can be better for long term success