motivation topic- HR Flashcards
1
Q
financial methods of motivation
A
- promotion opportunities
- company cars-FB
- bonus schemes -
- company pension-FB
- good pay
- staff discount -FB
- health insurance -FB
- piece work
- commission
- profit share
- share ownership
- profit related pay
- FB- fringe benefits
2
Q
non- financial methods of motivation
A
- Job enrichment
- Job rotation
- Job enlargement
- Good communication
- Empowerment
- Quality circles
- Training
- Flexible working
- Praise
- Recognition
- Training
- Social events
- Good relationship with management
- Interesting work
- Flexible working
3
Q
Problems with non-financial methods of motivation
A
-Existence of theory X managers
-cost
-External factors
-Structure of the workforce
4
Q
Benefits of effective motivation
A
- More efficient/productive
- Lower unit costs
- Better reputation to attract quality staff
- Increased levels of innovation
- Increased quality
- Improved communication
- Lower labour turnover
- Greater work satisfaction
- Improved customer service
- Lower levels of industrial action
5
Q
Importance to a business of having a motivated workforce
A
Motivated employees are more productive
6
Q
Productive employees are ……….
A
- more creative
- more accurate
- more analytics
- better at handling problems and customer complaints
- better customer service
- better at selling
7
Q
motivated staff are….
A
more reliable and loyal to the business…..
8
Q
loyal staff are………
A
less likely to leave- improving about turnover rates
9
Q
loyal and motivated staff are …….
A
less likely to take time off – improving absenteeism rates
this reduces business costs of having to recruit and train new staff to replace those that leave or hiring temporary staff to cover
