added value Flashcards

1
Q

What does operations management involve?

A

Managing the process of converting inputs into outputs

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2
Q

What is the difference between goods and services?

A

Goods are tangible items; services are intangible

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3
Q

What is added value?

A

The difference between the cost of purchasing raw materials and the price for which the finished good is sold

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4
Q

How is added value calculated?

A

Added value = Selling price - Cost of raw materials

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5
Q

What is the total cost of raw materials in the example provided?

A

£24

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6
Q

What is the selling price of the finished product in the example?

A

£104

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7
Q

What is the added value in the example?

A

£80

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8
Q

List the processes involved in making the table as mentioned in the example.

A
  • Cutting
  • Sanding
  • Joining
  • Painting
  • Varnishing
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9
Q

What does operations management focus on?

A

The day-to-day running of a business

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10
Q

True or False: Added value is the same as profit.

A

False

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11
Q

What must be deducted from added value to determine profit?

A

Wages of the carpenter and any overheads

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12
Q

Does added value only apply to goods?

A

No, it also applies to services

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13
Q

Give an example of added value in a wholesale business.

A

Selling baked beans for more than the purchase price

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14
Q

How might added value be increased? (List any three methods)

A
  • Purchasing cheaper raw materials
  • Improving efficiency of the production process
  • Raising the price of the product
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15
Q

What is a potential risk of raising the price of a product?

A

A fall in overall revenue due to price sensitivity

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16
Q

What can create added value for a product?

A

Achieving brand status

17
Q

What is an example of offering additional services to add value?

A

Providing a technical helpline

18
Q

How can improving customer access add value?

A

By providing convenience, such as drive-through outlets