Wk2 - OD & OT Flashcards
What is change?
- planned or unplanned response to internal or external forces
- new state of things, different from old state
How does planned change use gap analysis?
- gap between desired and actual state
- maximise positive consequences - action plan to reach desired state
What is the goal of the unplanned change approach?
- minimise negative consequences
Summarise the key difference between planned and unplanned change?
- planned: diagnosis, changes built into the organisation, positive consequences
- unplanned: emergent/reactive, minimise negative consequences
What is Lewin’s three stage model?
- unfreeze
- change phase
- refreeze
Explain Kanter’s Big three model?
- 3 kinds of movement
- 3 forms of change
- 3 roles in change process
What are the three kinds of movement from Kanter’s model?
- microevolutionary
- macroevolutionary
- political
What are the three forms of change from Kanter’s model?
- indentity
- coordination
- control
What are the three roles in change process from Kanter’s model?
- change strategists
- change implementers
- change recipients
In Narayanan and Nath’s change typology what are the two axes?
- source of change -> internal or external
- type of change -> natural or adaptive
Explain the outcomes of Narayanan and Nath’s change typology?
- lifecycle - internal, natural
- population ecology - external, natural
- innovation - internal, adaptive
- resource dependence - external, adaptive
In the contingency model of change - what are on the two axes?
- scale of change: fine tuning, incremental adjustment, modular transformation, corporate transformation
- management style: collaborative, consultative, directive, coercive
According to Dunphy and Stace contingency change model - what are the four styles of management?
- collaborative
- consultative
- directive
- coercive
According to Dunphy and Stace contingency change model - what are the four change management strategies?
- participative evolution
- charismatic transformation
- forced evolution
- dictatorial transformation
In terms of sustainability - what are the six stages of human resource usage as described by Dunphy, Griffiths and Benn.
- Rejection
- Non response
- Compliance
- Efficiency
- Strategic pro activity
- Sustaining corporation
Describe the follow stage of human resource usage: rejection
- Rejection: Finite resource - when it starts of run out, what we have will be worth lots.
Describe the follow stage of human resource usage: non response
- Non response: ignores problem, business as usual
Describe the follow stage of human resource usage: compliance
- Compliance: complies only to legislation
Describe the follow stage of human resource usage: efficiency
- Efficiency: leverage approaches towards sustainability reduces costs and wastage.
Describe the follow stage of human resource usage: strategic proactivity
- Strategic pro activity: sustainable approaches embedded into business strategy.
Describe the follow stage of human resource usage: sustaining corporation
- Sustaining corporation: triple bottom line. Profit, people, planet.
What does the philosophy of unlimited growth replicate?
behaviour of a cancer cell - eventually kills the host.
What are Fenwick’s six elements to support csr learning?
Decentralisation Diversity Connections Shared focus Constraints Feedback