Wk11 - Transformational Change Flashcards
1
Q
What is organisational culture?
A
Shared basic assumptions and beliefs.
Unconscious.
It defines organisation’s view of itself and environment.
Assumptions take for granted because they solve problems repeatedly and reliably.
2
Q
What influences the structure of organisational culture?
A
homogeneity of membership
stability of membership
length of share experiences
intensity of share experiences
3
Q
What are elements of organisational culture?
A
- paradigm
- routine
- rituals
- stories
- symbols
- control system
- power structure
- organisational structure
4
Q
What are the characteristics of cultural change?
A
- external/environmental and internal disruptions
- systematic and revolutionary change
- new paradigm
- driven by management
- continuous learning and change
5
Q
What are eight methods of bring about cultural change?
A
- develop strategic vision
- senior management commitment
- symbolic leadership
- reward effort in the right direction
- smaller support changes
- experiment
- selection and socialisation of new recruits and termination of those with alternative views
- ethical and legal issues
6
Q
When is cultural change necessary?
A
- persistant organisational problems
- deregulation and fierce competition
- major technological change
- major market change
- acquisition and mergers
- organisational growth
7
Q
What makes cultural change difficult to manage?
A
- exists at all levels
- culture is pervasive
- implicitness - culture is unconscious
- imprinting
- political issue - threat to existing power structure
- structure
- interdependency