Wk10 - Institutionalisation Flashcards
What are the six institutionalisation processes?
- socialisation
- reward allocation
- diffusion
- sensing and calibration
- external supporting system
- commitment
What are five indicators of institutionalisation?
- knowledge
- performance
- preferences
- normative consensus
- values consensus
What are the six steps to effective change?
- mobilise commitment - joint diagnosis
- shared vision - organise and manage for competitiveness
- foster consensus, competence and cohesion
- spread revitalisation without pushing from top down
- institutionalise revitalisation through policies, systems and structures
- monitor and adjust strategies in response to problems
What are the three types of organisational justice?
- distributive justice
- procedural justice
- interactional justice
What is distributive justice?
- equality and individual needs
Did i get my fair share of outcomes?
What is procedural justice?
Were the methods or procedures fair?
Interactional justice?
Was I treated fairly during the process?
What are the roles of commitment for institutionalisation?
Compliance commitment - reward/punishment
Identification commitment - relationships
Internalisation commitment - intrinsically appealing
What three organisational characteristics assist in change becoming institutionalised?
Level of congruence with environment
Stability of environment and technology
Extent of unionisation
