week 4: organizational culture

Question 1

core values in organizational culture

Answer 1

core values, beliefs, and basic assumptions within organizational life which help guide and coordinate member behaviour
- standard and importance of behaviour
- specific behaviours
- respect, being on time, listening to others, learning about others

Question 1

organizational culture

Answer 1

• core values, beliefs and basic assumptions within organizational life which help guide and coordinate member behaviour

Question 2

functions of organizational culture

Answer 2

1. control system
2. social glue
3. sense-making

Question 3

control system

Answer 3

• which behaviours support organizational objectives
• which behaviours hinder achieving organizational objectives

Question 4

output control

Answer 4

directly measurable
- ie sales

Question 5

behavioural controls

Answer 5

managing actions
- ie. policy

Question 6

clan controls

Answer 6

informal, values and norms
ie. social gatherings

Question 7

social glue

Answer 7

• intangible
• informal
• beyond organizational structure
• organizational chart = bricks
• social glue = mortar

Question 8

level of awareness

Answer 8

1: artifacts
- visible symbols of culture
2: shared values
- “espoused”, formally communicated
3: shared assumptions
- taken-for-granted, implicit

Question 9

how can you strengthen organizational culture?

Answer 9

1: actions of founders and leaders
2: aligning artifacts
3: attracting, selecting, and socializing employees
4: introducing culturally consistent rewards

Question 10

management philosophies

Answer 10

1: managing by instructions
2: managing by objectives
3: managing by values

Question 11

managing by instructions

Answer 11

• “down” management
• control

Question 12

managing by objectives

Answer 12

-flexible control
- prompting personal achievement

Question 13

managing by values

Answer 13

• employee empowerment
• process-oriented