Week 11: Community✅ Flashcards
1
Q
What is the primary aim of the WELL Community concept?
COMMUNITY > General
A
To support access to essential healthcare, build a culture of health accommodating diverse needs, and establish an inclusive, engaged occupant community.
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This information comes from Page 273-276 of the WELL V2
2
Q
What are social determinants of health?
COMMUNITY > General
A
They include global, national, and local conditions that impact health, such as physical and built conditions and inequalities based on gender, race, ethnicity, or socio-economic status.
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This information comes from Page 273-276 of the WELL V2
3
Q
How can workplace policies support working caregivers?
COMMUNITY > General
A
Through strategies like childcare support, workplace breastfeeding support, and paid parental leave, which provide benefits such as higher breastfeeding rates and reduced infant mortality.
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This information comes from Page 273-276 of the WELL V2
4
Q
What is the role of stakeholder engagement in community well-being?
COMMUNITY > General
A
Consulting stakeholders during planning and gathering feedback post-occupancy helps identify objectives that support health and ensure the space meets diverse needs.
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This information comes from Page 273-276 of the WELL V2
5
Q
How can design address physical determinants of health?
COMMUNITY > General
A
By complying with accessibility codes and incorporating universal design principles to create spaces that are safe and accessible for all individuals.
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This information comes from Page 273-276 of the WELL V2
6
Q
What is the intent of the C01 Health and Wellness Promotion feature?
C01 HEALTH AND WELLNESS PROMOTION | PRECONDITION
A
To promote a deeper understanding of WELL features, the relationship between health and buildings, and available health resources and programs.
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This information comes from Page 277-280 of the WELL V2
7
Q
What is health literacy, and what influences it?
C01 HEALTH AND WELLNESS PROMOTION | PRECONDITION
A
Health literacy is the ability to access, interpret, and act on health information, influenced by age, socioeconomic status, mental health, cultural background, language skills, and healthcare delivery systems.
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This information comes from Page 277-280 of the WELL V2
8
Q
What are the consequences of low health literacy?
C01 HEALTH AND WELLNESS PROMOTION | PRECONDITION
A
It is linked to lower preventive care use, poor chronic condition management, lower self-reported health, and economic costs of $70-240 billion annually in the U.S.
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This information comes from Page 277-280 of the WELL V2
9
Q
How can projects support health literacy?
C01 HEALTH AND WELLNESS PROMOTION | PRECONDITION
A
Through multi-modal programming, educational materials, and communications to promote awareness of health programs and policies and encourage engagement.
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This information comes from Page 277-280 of the WELL V2
10
Q
What benefits do projects gain by promoting health literacy?
C01 HEALTH AND WELLNESS PROMOTION | PRECONDITION
A
Increased participation in healthy behaviors, greater use of health services, and a 4:1 return on investment for employers.
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This information comes from Page 277-280 of the WELL V2
11
Q
What are the two options to fulfill the C01 Part 1 Provide WELL Feature Guide requirement?
C01 | Part 1 Provide WELL Feature Guide
A
Option 1: A physical or digital WELL feature guide prominently displayed or made available.
Option 2: Quarterly communications about health resources, programs, amenities, and policies, with onboarding communications for new employees.
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This information comes from Page 277-280 of the WELL V2
12
Q
What must the WELL feature guide include in Option 1?
C01 | Part 1 Provide WELL Feature Guide
A
It must describe the WELL features achieved by the project and explain their impact on health, well-being, and comfort, aligning with the project’s health-oriented mission in Feature C02: Integrative Design.
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This information comes from Page 277-280 of the WELL V2
13
Q
What is required for Option 2 communications?
C01 | Part 1 Provide WELL Feature Guide
A
Quarterly updates and onboarding materials must inform occupants about health resources, programs, amenities, and policies addressed by the WELL features achieved.
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This information comes from Page 277-280 of the WELL V2
14
Q
Who must the requirements apply to according to WELL Core Guidance?
C01 | Part 1 Provide WELL Feature Guide
A
They must apply to the whole building.
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This information comes from Page 277-280 of the WELL V2
15
Q
What is the intent of C02 Integrative Design?
C02 INTEGRATIVE DESIGN | PRECONDITION
A
To facilitate a collaborative project process and support adherence to wellness and sustainability goals.
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This information comes from Page 281-284 of the WELL V2
16
Q
Why is stakeholder involvement important in project planning?
C02 INTEGRATIVE DESIGN | PRECONDITION
A
Excluding stakeholders can result in projects that fail to address their needs and may increase exposure to poor health conditions, displacement, and lack of access to essential services.
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This information comes from Page 281-284 of the WELL V2
17
Q
What are the benefits of engaging diverse stakeholders from the start?
C02 INTEGRATIVE DESIGN | PRECONDITION
A
It creates collaborative dialogue, identifies essential goals for health promotion, and incorporates design that celebrates the project’s identity, culture, and place.
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This information comes from Page 281-284 of the WELL V2
18
Q
How does establishing a health-centered mission impact stakeholders?
C02 INTEGRATIVE DESIGN | PRECONDITION
A
It keeps them engaged and empowers them to utilize health and wellness programs and policies.
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This information comes from Page 281-284 of the WELL V2
19
Q
What is the purpose of the stakeholder charrette in C02?
C02 | Part 1 Facilitate Stakeholder Charrette
A
To facilitate collaborative discussion with key stakeholders early in the planning process, addressing health, well-being, environmental, and sustainability goals.
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This information comes from Page 281-284 of the WELL V2
20
Q
What health and well-being topics must be addressed during the stakeholder charrette?
C02 | Part 1 Facilitate Stakeholder Charrette
A
- Occupant health and well-being needs.
- The project’s objectives for health promotion to meet stakeholder needs.
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This information comes from Page 281-284 of the WELL V2
21
Q
What environmental and sustainability goals are included in the stakeholder discussion?
C02 | Part 1 Facilitate Stakeholder Charrette
A
- Reducing the project’s contribution to climate change and promoting a greener economy.
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This information comes from Page 281-284 of the WELL V2
22
Q
What is required under the stakeholder orientation option?\
C02 | Part 1 Facilitate Stakeholder Charrette
A
Tours of the space are provided post-completion to new employees and all stakeholders, communicating how operations, maintenance, programs, and policies align with WELL standards.
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This information comes from Page 281-284 of the WELL V2
23
Q
What is the purpose of the health-oriented mission in C02?
C02 | Part 2 Promote Health-Oriented Mission
A
To establish a mission that outlines the project’s objectives for health promotion and connects occupant health to the organizational mission statement.
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This information comes from Page 281-284 of the WELL V2
24
Q
What must the health-oriented mission include?
C02 | Part 2 Promote Health-Oriented Mission
A
- Objectives for health promotion.
- Connection between health improvement and organizational objectives.
- Relevant goals or strategies from the stakeholder charrette.
- Incorporation of the ten WELL concepts: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind, and Community.
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This information comes from Page 281-284 of the WELL V2
25
Where must the health-oriented mission be detailed?
## Footnote
C02 | Part 2 Promote Health-Oriented Mission
In the **WELL Feature Guide** established in C01, making it available to **all occupants**.
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## Footnote
*This information comes from Page 281-284 of the WELL V2*
26
What is the purpose of the C03 Emergency Preparedness feature?
## Footnote
C03 EMERGENCY PREPAREDNESS | PRECONDITION
To enable organizations, families, and individuals to **prepare and respond** to diverse emergency situations, including natural, human-caused, technological, and health-related emergencies.
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## Footnote
*This information comes from Page 285-288 of the WELL V2*
27
What is required in an emergency management plan under C03?
## Footnote
C03 EMERGENCY PREPAREDNESS | PRECONDITION
1. A **risk assessment** for potential local hazards.
2. An emergency management plan for **natural, human-caused, technological, and health-related** emergencies.
3. Education for **occupants** on the emergency plan.
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## Footnote
*This information comes from Page 285-288 of the WELL V2*
28
What is the impact of inadequate disaster preparedness?
## Footnote
C03 EMERGENCY PREPAREDNESS | PRECONDITION
Lack of a comprehensive disaster preparedness plan can lead to the **closure of 40-60% of small businesses** after a disaster and exacerbate the impact on **vulnerable groups** during emergencies.
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## Footnote
*This information comes from Page 285-288 of the WELL V2*
29
What are the key components of the risk assessment for emergency preparedness?
## Footnote
C03 | Part 1 Develop Emergency Preparedness Plan
1. **Identify project assets** (e.g., employees, facilities).
2. **Evaluate potential impacts of hazards** and identify **high-risk hazards**.
3. Establish pathways for vulnerable groups (e.g., older adults, people with disabilities) to **identify specific needs** during an emergency.
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## Footnote
*This information comes from Page 285-288 of the WELL V2*
30
What is included in the emergency management plan for C03?
## Footnote
C03 | Part 1 Develop Emergency Preparedness Plan
The plan must address at least the following hazards:
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## Footnote
*This information comes from Page 285-288 of the WELL V2*
31
What must the emergency management plan include regarding resources and personnel?
## Footnote
C03 | Part 1 Develop Emergency Preparedness Plan
1. **Annual inventory and maintenance** of emergency response resources (e.g., first aid kits, AEDs).
2. An updated list of **specialized personnel** and their roles and contact information.
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## Footnote
*This information comes from Page 285-288 of the WELL V2*
32
What is the purpose of occupant surveys in the WELL V2 system?
## Footnote
C04 OCCUPANT SURVEY | PRECONDITION
Evaluate the experience and self-reported health and well-being of building users through **third-party or custom surveys** on their **health**, **well-being**, and satisfaction with their environment.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
33
Why are surveys important in the context of WELL?
## Footnote
C04 OCCUPANT SURVEY | PRECONDITION
Surveys help understand and evaluate people's perceptions of **indoor environmental conditions**, wellness policies, and personal **health and well-being**.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
34
What is the benefit of employees perceiving that their employer acts on their feedback?
## Footnote
C04 OCCUPANT SURVEY | PRECONDITION
Employees who perceive action on their feedback are **four times more likely to stay** with the company, reducing **turnover** and absenteeism, and increasing **productivity**, **retention**, and engagement.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
35
What is the requirement for projects with ten or more eligible employees in selecting a survey?
## Footnote
C04 | Part 1 Select Project Survey
The project must select a survey from **pre-approved survey providers** or create a **custom survey** covering the topics listed in **Appendix C1**.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
36
What are some examples of pre-approved survey providers for WELL certification?
## Footnote
C04 | Part 1 Select Project Survey
Examples include:
- **Occupant Indoor Environmental Quality (IEQ) Survey** from the **Center for Built Environment at UC Berkeley**.
- **Leesman Index**
- **Healthy Building Index (HBI)** from **bba indoor environment & DGMR**.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
37
What must a custom survey for a project with ten or more employees include?
## Footnote
C04 | Part 1 Select Project Survey
The survey must cover the topics listed in **Appendix C1** and meet the **WELL Core Guidance** for **direct staff**.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
38
What are the survey administration requirements for WELL certification?
## Footnote
C04 | Part 2 Administer Survey and Report Results
_ All **eligible employees** must be invited to participate **annually**.
- **Regular reminders** are sent to encourage survey completion.
- Survey data must be protected through **anonymous reporting** and **safe data storage**."
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
39
What must be submitted annually through the WELL digital platform?
## Footnote
C04 | Part 2 Administer Survey and Report Results
_ **Project and survey data**, including:
- **Number of employees** invited and completed the survey.
- **Sociodemographic information** (at least age and gender).
- **Level of WELL Certification**.
- **Aggregated, anonymized survey results**.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
40
Who should analyze the responses from the survey?
## Footnote
C04 | Part 2 Administer Survey and Report Results
The responses should be analyzed by a **qualified survey professional**.
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## Footnote
*This information comes from Page 289-292 of the WELL V2*
41
What is the intent of the Enhanced Occupant Survey feature?
## Footnote
C05 ENHANCED OCCUPANT SURVEY | OPTIMIZATION
**To evaluate and respond** to the experience and self-reported health and well-being of building users with enhanced and customized questions.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
42
What does the Enhanced Occupant Survey require projects to do?
## Footnote
C05 ENHANCED OCCUPANT SURVEY | OPTIMIZATION
**Collect in-depth and customized information** on health, well-being, and satisfaction with the environment before and during occupancy.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
43
How do psychometrically validated surveys contribute to occupant surveys?
## Footnote
C05 ENHANCED OCCUPANT SURVEY | OPTIMIZATION
They ensure **sensitive questions are framed appropriately** and measure what they are intended to measure.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
44
What tools, in addition to surveys, help provide insights on building users' experiences?
## Footnote
C05 ENHANCED OCCUPANT SURVEY | OPTIMIZATION
**Interviews and focus groups** provide key insights not captured in surveys.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
45
What is the benefit of offering an action plan in response to survey feedback?
## Footnote
C05 ENHANCED OCCUPANT SURVEY | OPTIMIZATION
It improves **employee morale, retention**, and creates a healthier environment.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
46
What is the requirement for projects with ten or more eligible employees under Option 1 of Part 1?
## Footnote
C05 | Part 1 Utilize Enhanced Survey
**Meet Feature C04 Part 1** using Option 1 and include at least **three additional survey questions** on topics from Appendix C2.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
47
Which parties can assist in creating additional survey questions for Option 1?
## Footnote
C05 | Part 1 Utilize Enhanced Survey
**Pre-approved survey providers**, BeWellLeadWell, OHFB-Afriforte, or the Thrive XM Index.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
48
What is required under Option 2 for enhanced survey analysis and reporting?
## Footnote
C05 | Part 1 Utilize Enhanced Survey
**Conduct enhanced analysis** (e.g., correlations, inferential statistics) and submit **aggregated, anonymized results** along with analysis through the WELL digital platform annually.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
49
What is required under Option 1 for pre-occupancy survey administration?
## Footnote
C05 | Part 2 Utilize Pre- and Post-Occupancy Survey
**Administer a pre-occupancy survey** using a pre-approved provider and use the **same provider** for the post-occupancy survey in Feature C04 Part 1.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
50
What are some pre-approved providers for pre-occupancy surveys?
## Footnote
C05 | Part 2 Utilize Pre- and Post-Occupancy Survey
**Occupant IEQ Survey (UC Berkeley)**, **BUS Wellbeing Survey**, **SHE Survey (University of Sydney)**, **SPEQ (HiPE, University of Oregon)**, Leesman Index, Comfortmeter, HBI, or **Occupant Wellness Survey (Well Living Lab China)**.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
51
What is required under Option 2 for result analysis and reporting?
## Footnote
C05 | Part 2 Utilize Pre- and Post-Occupancy Survey
**Compare pre- and post-occupancy survey results** and submit aggregated, anonymized results including **comparison analysis**, number of participants, survey dates, project type, and **sociodemographic information** through the WELL digital platform.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
52
Is a new pre-occupancy survey required at recertification?
## Footnote
C05 | Part 2 Utilize Pre- and Post-Occupancy Survey
**No**, an additional pre-occupancy survey is not required at recertification.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
53
What does Part 3 of C05 require projects to create and implement?
## Footnote
C05 | Part 3 Implement Action Plan
A plan addressing **aspirational satisfaction thresholds** for post-occupancy survey responses and **strategies for improving unmet thresholds**.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
54
Who must meet these requirements according to WELL Core Guidance?
## Footnote
C05 | Part 3 Implement Action Plan
**Direct staff** must meet these requirements.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
55
What is required under Option 1 of Part 4 for C05?
## Footnote
C05 | Part 4 Facilitate Interviews, Focus Groups and/or Observation
**Annual administration of interviews, focus groups, and/or observation** conducted by a professional experienced in **qualitative research**, with **participant identities protected**, and results analyzed by the same professional.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
56
What does Option 2 of Part 4 for C05 involve?
## Footnote
C05 | Part 4 Facilitate Interviews, Focus Groups and/or Observation
**Comparison of qualitative results** (interviews, focus groups, and/or observation) to survey results from **Feature C04 or C05** and **submission of aggregated, anonymized data** through the WELL digital platform.
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
57
What participant information must be included in the submission under Option 2?
## Footnote
C05 | Part 4 Facilitate Interviews, Focus Groups and/or Observation
**Sociodemographic information** (age and gender at minimum).
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## Footnote
*This information comes from Page 293-297 of the WELL V2*
58
What is the intent of C06 Health Services and Benefits?
## Footnote
C06 HEALTH SERVICES AND BENEFITS | OPTIMIZATION
To **support the health and well-being** of individuals and families by offering **comprehensive health benefits**, policies, and services.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
59
What are some key issues addressed by this feature?
## Footnote
C06 HEALTH SERVICES AND BENEFITS | OPTIMIZATION
Limited **access to basic healthcare services**, lack of **paid sick leave** in many regions (e.g., U.S. and Korea), and the public health risks of **low vaccination rates** for seasonal influenza.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
60
What healthcare services are considered basic essential care?
## Footnote
C06 HEALTH SERVICES AND BENEFITS | OPTIMIZATION
**Medical, dental, vision, mental health, substance use treatment, preventive screenings, disease management,** and **biometric assessments**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
61
What are the benefits of providing paid sick leave?
## Footnote
C06 HEALTH SERVICES AND BENEFITS | OPTIMIZATION
It reduces **workplace contagion**, improves **employee productivity**, and decreases **employee turnover**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
62
How can vaccination rates and flu cases be improved?
## Footnote
C06 HEALTH SERVICES AND BENEFITS | OPTIMIZATION
By offering **free on-site flu vaccines** with **education on good health habits**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
63
What does Part 1 Promote Health Benefits require for health benefits plans?
## Footnote
C06 | Part 1 Promote Health Benefits
It requires offering a **subsidized or no-cost health benefits plan** to eligible employees and dependents, covering **medical, dental, vision care, mental health, substance use services, reproductive health, immunizations, screenings, biometric assessments, tobacco cessation, and infectious disease testing** during outbreaks.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
64
What confidential support must be available for health benefits?
## Footnote
C06 | Part 1 Promote Health Benefits
**Confidential consultations** with qualified support staff, such as a **benefits counselor** or human resources representative.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
65
What are the options for meeting community immunity requirements?
## Footnote
C06 | Part 1 Promote Health Benefits
1. Provide **on-site flu vaccinations** starting at least one month before the region's flu season.
2. Offer **health insurance coverage or vouchers** for flu vaccinations, including **paid time during the workday** to receive them.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
66
What must accompany a vaccine program?
## Footnote
C06 | Part 1 Promote Health Benefits
A **seasonal flu prevention campaign** that includes **alerts about vaccination availability, health education on vaccination benefits**, hygiene practices, and guidance to **stay home when sick**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
67
What health services must be available for employees?
## Footnote
C06 | Part 2 Offer On-Demand Health Services
**On-site, in-person health services** or services through a **telemedicine provider** within **0.25 mi (400 m)** of the project boundary, available **at no cost or subsidized** for all eligible employees.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
68
What qualifications are required for healthcare providers?
## Footnote
C06 | Part 2 Offer On-Demand Health Services
Healthcare providers must be **experienced and qualified** (e.g., **physician, nurse practitioner, physician assistant**) and offer **confidential medical treatment** for various illnesses.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
69
What scheduling options are required for health services?
## Footnote
C06 | Part 2 Offer On-Demand Health Services
A **scheduling system** that allows for **drop-ins** and/or **appointment booking**; if services are only available during regular business hours, employees must be allowed to use them **during the workday**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
70
What is required for short-term sick leave?
## Footnote
C06 | Part 3 Offer Sick Leave
Employers must provide **at least 10 days** of sick leave, paid at **50% or higher** of the employee's salary, for **acute, chronic or serious health conditions**, and without requiring a **note** or **advance notice** for leave unless over three consecutive days.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
71
What is the minimum duration for long-term sick leave?
## Footnote
C06 | Part 3 Offer Sick Leave
Long-term sick leave must offer **at least 12 weeks** of sick leave during any 12-month period for **chronic or serious health conditions**, such as **inpatient care** or **continuing treatment**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
72
What support options are required for long-term sick leave?
## Footnote
C06 | Part 3 Offer Sick Leave
Employers must offer **part-time options**, **work from home flexibility**, or **flexible schedules** to support employees recovering from **serious health conditions**.
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## Footnote
*This information comes from Page 298-302 of the WELL V2*
73
What is the goal of a culture of health in the workplace?
## Footnote
C07 ENHANCED HEALTH AND WELLNESS PROMOTION | OPTIMIZATION
A culture of health aims to give all individuals an **equal opportunity** to live the healthiest lives possible, regardless of their **ethnic, geographic, racial, socioeconomic or physical circumstances**.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
74
How can a workplace promote health and wellness effectively?
## Footnote
C07 ENHANCED HEALTH AND WELLNESS PROMOTION | OPTIMIZATION
Health and wellness should be promoted through **customized health promotion programs**, consistent **communications**, and **executive leadership** to integrate health into **everyday operations** and business strategy.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
75
What are the organizational benefits of health promotion programs?
## Footnote
C07 ENHANCED HEALTH AND WELLNESS PROMOTION | OPTIMIZATION
Successful health promotion programs can reduce **healthcare costs** and **absenteeism**, while improving **productivity**, **recruitment**, **retention**, **employee morale**, and **culture**.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
76
How can occupant health and well-being be promoted in the workplace?
## Footnote
C07 | Part 1 Promote Culture of Health
Promote health and well-being through **monthly digital communications** that address the project's **culture of health**, **health promotion policies**, **occupant stories**, and **education on WELL concepts**. Additionally, offer **quarterly education sessions** on topics from the **ten WELL concepts**.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
77
What are the options for health promotion coordinators?
## Footnote
C07 | Part 1 Promote Culture of Health
Options include a **health promotion group** that meets quarterly and is involved in planning programs or a **paid mid- or senior-level employee** whose job includes planning and implementing health promotion programs, with specific performance expectations.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
78
What is the purpose of the health promotion group or coordinator?
## Footnote
C07 | Part 1 Promote Culture of Health
The group or coordinator is responsible for cultivating a **culture of health** by planning and implementing **health promotion programs and policies** within the project.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
79
What is required for a health promotion leader in the workplace?
## Footnote
C07 | Part 2 Establish Health Promotion Leader
The project must have at least **one dedicated executive-level employee** (e.g., **Chief Wellness Officer**) responsible for promoting **physical, mental, and emotional health** within the organization.
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## Footnote
*This information comes from Page 303-306 of the WELL V2*
80
What are the key responsibilities and requirements for the health promotion leader?
## Footnote
C07 | Part 2 Establish Health Promotion Leader
The health promotion leader must have **metrics or KPIs** tied to **performance evaluations**, and provide **annual reports** on progress to the **executive team** or **Board of Directors**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 303-306 of the WELL V2*
81
How is the health promotion leader supported in their role?
## Footnote
C07 | Part 2 Establish Health Promotion Leader
The health promotion leader is supported by at least **one employee** who helps with **planning and implementing health promotion programs** and policies.
| Created with Chat-GPT
## Footnote
*This information comes from Page 303-306 of the WELL V2*
82
What is the intent of the C08 New Parent Support feature?
## Footnote
C08 NEW PARENT SUPPORT | OPTIMIZATION
The feature aims to provide **support for new parents** to **care for themselves and their children** by offering **paid parental leave** and **supportive resources**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
83
What are the recommended minimum durations for paid parental leave according to the International Labor Organization?
## Footnote
C08 NEW PARENT SUPPORT | OPTIMIZATION
The **International Labor Organization** recommends at least **18 weeks** of paid parental leave, with **40 weeks** shown to reduce infant health risks.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
84
What are some of the benefits of longer paid parental leave?
## Footnote
C08 NEW PARENT SUPPORT | OPTIMIZATION
**Longer paid parental leave** leads to **higher breastfeeding rates**, **reduced infant mortality**, **lower postpartum depression**, **increased paternal involvement**, and **improved long-term child achievement**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
85
How does parental leave impact job continuity for women?
## Footnote
C08 NEW PARENT SUPPORT | OPTIMIZATION
Research indicates that **parental leave up to 52 weeks** helps improve **job continuity for women** even years after childbirth.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
86
What impact does paid leave have on fathers' involvement in childcare?
## Footnote
C08 NEW PARENT SUPPORT | OPTIMIZATION
Fathers who take **at least two weeks of paid leave** are significantly more **engaged in childcare** nine months after birth.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
87
At least how many weeks of parental leave must be offered to the primary caregiver under the WELL feature?
## Footnote
C08 | Part 1 Offer New Parent Leave
**At least 40 weeks**, which can be used non-consecutively during pregnancy or within the first three years of a child's life.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
88
What is the minimum percentage of salary or wages that paid parental leave must cover for the primary caregiver?
## Footnote
C08 | Part 1 Offer New Parent Leave
**75% or higher**, including benefits.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
89
What is the minimum amount of paid parental leave required for the non-primary caregiver to earn points?
## Footnote
C08 | Part 1 Offer New Parent Leave
**At least 2 weeks**, paid at full salary or wages, including benefits.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
90
What two options can projects implement to support new parents under this WELL feature?
## Footnote
C08 | Part 1 Offer New Parent Leave
**Parental leave policies** and **parental support policies**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
91
What are examples of parental support policies that projects can offer?
## Footnote
C08 | Part 1 Offer New Parent Leave
**Part-time options**, **work from home flexibility**, **flexible schedules**, **communications to expecting parents**, **coaching programs**, or **manager training**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 307-310 of the WELL V2*
92
What does the WELL feature for New Mother Support require?
## Footnote
C09 NEW MOTHER SUPPORT | OPTIMIZATION
**Dedicated lactation rooms** with supportive amenities, **paid break times**, **travel accommodations**, and **resources** to help mothers sustain breastfeeding.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
93
What are some health benefits of breastfeeding for mothers and infants?
## Footnote
C09 NEW MOTHER SUPPORT | OPTIMIZATION
For mothers: **Reduced postpartum weight retention** and decreased risk of **breast and ovarian cancer**.
For infants: **Reduced rates of asthma, allergies, and ear infections**, and support for **optimal growth and development**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
94
What recommendations does the WHO make regarding breastfeeding?
## Footnote
C09 NEW MOTHER SUPPORT | OPTIMIZATION
The WHO recommends **exclusive breastfeeding** for infants up to **six months of age**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
95
What are key features of lactation rooms according to this WELL feature?
## Footnote
C09 NEW MOTHER SUPPORT | OPTIMIZATION
Lactation rooms should be **comfortable, private**, and promote **thermal and acoustic comfort**, while addressing **accessibility needs**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
96
How can breastfeeding programs benefit organizations?
## Footnote
C09 NEW MOTHER SUPPORT | OPTIMIZATION
They can **decrease healthcare expenses**, reduce **employee absences**, and increase **female employee retention**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
97
What support is provided for pumping in the workplace?
## Footnote
C09 | Part 1 Offer Workplace Breastfeeding Support
**Paid break times** for pumping (15-20 minutes every 2-3 hours), **subsidies** of at least 50% for portable breast pumps, and **postpartum lactation counseling** at no cost or subsidized by at least 50%.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
98
What travel accommodations are required for breastfeeding employees?
## Footnote
C09 | Part 1 Offer Workplace Breastfeeding Support
**Insulated coolers** for all trips, **refrigerator access** for overnight trips longer than 24 hours, and **coverage for breast milk shipping services** for trips lasting longer than 48 hours.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
99
How many pumping sessions should be accommodated in an eight-hour workday?
## Footnote
C09 | Part 1 Offer Workplace Breastfeeding Support
**2-3 pumping sessions**, with adjustments as needed to meet individual needs.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
100
What are the minimum size requirements for a dedicated lactation room?
## Footnote
C09 | Part 2 Design Lactation Room
At least **7 ft x 7 ft (2.1 m x 2.1 m)**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
101
What features must a lactation room include for functionality?
## Footnote
C09 | Part 2 Design Lactation Room
**Work surface, comfortable chair, at least two electrical outlets**, a **user-operated lock with occupancy indicator**, a **room booking system**, and **access to sink, faucet, paper towels, soap**, a **refrigerator with dedicated milk storage space**, and **dedicated storage for pumping supplies**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
102
What environmental considerations must a lactation room address?
## Footnote
C09 | Part 2 Design Lactation Room
**Sound minimization**, **ambient lighting**, and **thermal comfort** to create a calming and comfortable environment.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
103
Where must the sink and refrigerator for lactation purposes be located?
## Footnote
C09 | Part 2 Design Lactation Room
The **sink and faucet** must not be in a bathroom, and the **refrigerator** must be in the lactation room with sufficient, dedicated milk storage space.
| Created with Chat-GPT
## Footnote
*This information comes from Page 311-314 of the WELL V2*
104
What is the primary intent of the Family Support feature?
## Footnote
C10 FAMILY SUPPORT | OPTIMIZATION
To **support working parents and caregivers** in properly caring for family members.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
105
What challenges do employers face if they fail to meet caregiving employees' needs?
## Footnote
C10 FAMILY SUPPORT | OPTIMIZATION
**Reduced productivity** due to **absenteeism, workday interruptions, and unpaid leave**, costing billions annually.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
106
What solutions can employers implement to support caregiving employees?
## Footnote
C10 FAMILY SUPPORT | OPTIMIZATION
**On-site childcare, flexible work arrangements, financial assistance**, support groups, and referrals to community services.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
107
How can employers address grief among employees?
## Footnote
C10 FAMILY SUPPORT | OPTIMIZATION
By providing **sufficient time off to grieve, grief counseling**, and other supportive measures to reduce health risks like **depression and anxiety**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
108
What is required for a project to meet the Childcare Support feature?
## Footnote
C10 | Part 1 Offer Childcare Support
At least **three childcare support measures** must be provided to regular occupants.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
109
What are examples of childcare support measures included in this feature?
## Footnote
C10 | Part 1 Offer Childcare Support
**On-site childcare centers, childcare subsidies of at least 50%, back-up childcare, seasonal childcare programs**, or policies allowing paid time off for child care.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
110
What policies can support employees with children?
## Footnote
C10 | Part 1 Offer Childcare Support
**Part-time options, work-from-home flexibility**, or **flexible schedules**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
111
How must back-up childcare be provided to comply with this feature?
## Footnote
C10 | Part 1 Offer Childcare Support
It must be **no cost or subsidized by at least 50%** and may include options like **drop-in daycare, overnight childcare, or virtual childcare services**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
112
What is the minimum family leave requirement for eligible employees?
## Footnote
C10 | Part 2 Offer Family Leave
At least **12 weeks of leave**, paid at **75% or higher** of the employee's full salary or wages.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
113
What conditions must family leave cover?
## Footnote
C10 | Part 2 Offer Family Leave
It must cover care for a designated relation with a **chronic or long-term serious health condition** involving **inpatient care** or **continuing treatment by a healthcare provider**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
114
What additional options must employers provide for family caregiving?
## Footnote
C10 | Part 2 Offer Family Leave
Employers must allow the use of **paid sick time or personal days** for caregiving.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
115
What policies support employees caring for family members?
## Footnote
C10 | Part 2 Offer Family Leave
Policies offering **part-time options, work-from-home flexibility,** or **flexible schedules**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
116
What is the minimum bereavement leave provided for the loss of a child, spouse, parent, or dependent?
## Footnote
C10 | Part 3 Offer Bereavement Support
At least **five days of paid leave** during any 12-month period.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
117
What is the minimum bereavement leave for the loss of a family member, colleague, or friend?
## Footnote
C10 | Part 3 Offer Bereavement Support
At least **three days of leave**, paid at **75% or higher** of the employee's full salary or wages.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
118
What is the total minimum bereavement leave offered to employees?
## Footnote
C10 | Part 3 Offer Bereavement Support
At least **20 days of leave**, which can include unpaid leave during any 12-month period.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
119
What bereavement support resources must employers provide?
## Footnote
C10 | Part 3 Offer Bereavement Support
**Grief coping resources**, information on **local support services**, and **bereavement counseling** covered at no cost or subsidized by at least 50%.
| Created with Chat-GPT
## Footnote
*This information comes from Page 315-318 of the WELL V2*
120
What does the WELL feature for civic engagement aim to encourage?
## Footnote
C11 CIVIC ENGAGEMENT | OPTIMIZATION
It aims to encourage individuals to become actively involved in and connected to the surrounding community through **volunteerism**, **public spaces**, and **community programming**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
121
What are the potential negative impacts of a company lacking civic engagement opportunities?
## Footnote
C11 CIVIC ENGAGEMENT | OPTIMIZATION
Companies that do not demonstrate social values through **civic engagement opportunities** may experience **lower employee morale**, **engagement**, and **productivity**, and may face higher turnover rates.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
122
How can companies improve their social reputation and employee retention?
## Footnote
C11 CIVIC ENGAGEMENT | OPTIMIZATION
Companies can improve their social reputation and retention by offering **volunteer opportunities**, providing **paid volunteer time off**, **matching charitable contributions**, and working with **local community organizations**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
123
What are some health benefits of providing public use spaces and community programming?
## Footnote
C11 CIVIC ENGAGEMENT | OPTIMIZATION
Public spaces and community programming can reduce **community health risks** like **stress**, **depression**, **heart disease**, and **chronic diseases**, while improving **physical and mental health**, **happiness**, and **healthy behaviors**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
124
What are the options for promoting community engagement in a project?
## Footnote
C11 | Part 1 Promote Community Engagement
The project can promote community engagement by offering **paid volunteer time**, providing a list of **volunteer opportunities**, contributing to **charities**, or offering **community engagement programs**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
125
How many hours of paid time off should employees have to participate in volunteer activities?
## Footnote
C11 | Part 1 Promote Community Engagement
Employees should be given the option to take **at least 16 hours of paid time off** annually for volunteer activities.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
126
What is required for a project to contribute to a registered charity?
## Footnote
C11 | Part 1 Promote Community Engagement
The project must contribute **annually to a registered charity** of the employee's choice, matching **employee donations**, up to a maximum amount defined by the employer.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
127
What types of community engagement programs should a project offer?
## Footnote
C11 | Part 1 Promote Community Engagement
A project should offer at least one **community engagement program** quarterly, such as events, talks, workshops, or training, promoting **education**, **play**, **physical activity**, **social connection**, and/or **well-being**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
128
What are the requirements for a designated community space?
## Footnote
C11 | Part 2 Provide Community Space
A community space must be **at least 2,000 ft^2**, open **at all times** (unless closed for security or special events), with **signage** indicating hours and public use, and must include **quality seating areas** and be **easily navigable for all abilities**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
129
What is the capacity requirement for meeting space provided to the public?
## Footnote
C11 | Part 2 Provide Community Space
The meeting space must have the capacity to hold at least **10 people** and be available for **meetings and events on a weekly basis**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
130
What is the requirement for community space signage?
## Footnote
C11 | Part 2 Provide Community Space
The space must have clear **signage** indicating **hours of operation** and its **designation for public use**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
131
What does a meeting space need to offer for public access?
## Footnote
C11 | Part 2 Provide Community Space
The meeting space must be provided to the public **at no cost** and must be available for use by **community groups**, **student clubs**, or **non-profit organizations**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 319-322 of the WELL V2*
132
What does the WELL Diversity and Inclusion feature require from projects?\
## Footnote
C12 DIVERSITY AND INCLUSION | OPTIMIZATION
The project must implement and report on **internal diversity and inclusion policies** and programs, including **anti-discrimination**, **wage equity policies**, **anti-bias training**, and **employee resource groups**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
133
How does racial and gender diversity impact financial performance?\
## Footnote
C12 DIVERSITY AND INCLUSION | OPTIMIZATION
Companies in the **top quartile** for **racial diversity** are **35% more likely** to have financial returns above their national industry medians, and those in the **top quartile** for **gender diversity** are **15% more likely**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
134
What are the benefits of increasing workforce diversity?\
## Footnote
C12 DIVERSITY AND INCLUSION | OPTIMIZATION
For each **1% rise** in **ethnic diversity**, sales revenue increases by **9%**, and for each **1% rise** in **gender diversity**, sales revenue increases by **3%**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
135
What is the current disparity in women's earnings in the United Kingdom?\
## Footnote
C12 DIVERSITY AND INCLUSION | OPTIMIZATION
Women's earnings in the **United Kingdom** are only **80.2%** of men's earnings.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
136
What is a major employment issue for persons with disabilities and LGBT employees?\
## Footnote
C12 DIVERSITY AND INCLUSION | OPTIMIZATION
**50-70%** of persons with disabilities of working age are unemployed, and **35%** of LGBT employees in the **United Kingdom** hide their identity at work due to fear of discrimination.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
137
What are the two options to meet the requirements for promoting diversity and inclusion?
## Footnote
C12 | Part 1 Promote Diversity and Inclusion
**Option 1**: Participate in an **approved third-party program** and make results publicly available.
**Option 2**: Implement a **custom program** that includes at least three diversity-related requirements.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
138
What must a diversity and inclusion policy include?
## Footnote
C12 | Part 1 Promote Diversity and Inclusion
A diversity and inclusion policy should include **goals for diversity** related to **ethnicity, gender**, **age**, **ability**, **cultural aspects**, and more, as well as a **hiring policy** with **blind resume reviews** and **equitable evaluation protocols**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
139
What are the key elements of a wage equity policy?
## Footnote
C12 | Part 1 Promote Diversity and Inclusion
A wage equity policy should include **living wages**, **wage transparency**, **annual evaluations** for pay equity, and **training on salary negotiation**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
140
What support should a project provide for diverse groups?
## Footnote
C12 | Part 1 Promote Diversity and Inclusion
A project should offer **employee resource groups** or **sponsorship programs** for **women, ethnic minorities**, **veterans**, **individuals with disabilities**, and **LGBTQA individuals**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
141
Who should oversee diversity and inclusion efforts in an organization?
## Footnote
C12 | Part 1 Promote Diversity and Inclusion
There should be a **dedicated executive-level employee**, such as a **Chief Diversity Officer**, responsible for promoting **diversity and inclusion strategies**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 323-327 of the WELL V2*
142
What is the intent of the Accessibility and Universal Design feature?
## Footnote
C13 ACCESSIBILITY AND UNIVERSAL DESIGN | OPTIMIZATION
The intent is to provide buildings that are **accessible, comfortable**, and **usable** for people of all **backgrounds** and **abilities**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
143
What is the issue related to accessibility in the built environment?
## Footnote
C13 ACCESSIBILITY AND UNIVERSAL DESIGN | OPTIMIZATION
More than **one billion people** live with disabilities, and **200 million** experience difficulties in the built environment, yet many spaces are not designed with **accessibility** in mind.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
144
What does universal design go beyond?
## Footnote
C13 ACCESSIBILITY AND UNIVERSAL DESIGN | OPTIMIZATION
Universal design goes beyond **local accessibility laws** or **codes** to create **fully inclusive environments** that accommodate diverse needs.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
145
What types of individuals does universal design aim to accommodate?
## Footnote
C13 ACCESSIBILITY AND UNIVERSAL DESIGN | OPTIMIZATION
Universal design aims to accommodate individuals with **disabilities**, the **elderly**, **children**, and those with **mental health issues**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
146
What is the ultimate goal of universal design?
## Footnote
C13 ACCESSIBILITY AND UNIVERSAL DESIGN | OPTIMIZATION
The goal is to create spaces that allow all individuals to exist **independently and comfortably**, through considerations like **infrastructure**, **signage**, and **technology**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
147
What are the categories for universal design strategies in this feature?
## Footnote
C13 | Part 1 Integrate Universal Design
The categories include **physical access**, **developmental and intellectual health**, **wayfinding**, **operations**, **technology**, and **safety**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
148
What is required in the physical access category for universal design?
## Footnote
C13 | Part 1 Integrate Universal Design
At least one strategy must be implemented to ensure **inclusive entrance**, such as **stair-free entrances**, **automatic doors**, or **step-free egress**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
149
How can developmental and intellectual health be supported through universal design?
## Footnote
C13 | Part 1 Integrate Universal Design
By using **color**, **texture**, **images**, and other **multi-sensory** information to accommodate the sensory needs of **neurodiverse individuals**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
150
What should the wayfinding strategy provide in universal design?
## Footnote
C13 | Part 1 Integrate Universal Design
The wayfinding strategy should help individuals **intuitively navigate** through the space using tools like **signage**, **tactile maps**, **symbols**, or **auditory cues**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
151
What is the purpose of technology in universal design?
## Footnote
C13 | Part 1 Integrate Universal Design
Technology should assist individuals in fully utilizing the space, supporting those who are **blind**, **deaf**, or do not speak the **native language**, and should be **available to all occupants at no cost**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 328-331 of the WELL V2*
152
What emergency resources should projects provide under this WELL feature?\
## Footnote
C14 EMERGENCY RESOURCES | OPTIMIZATION
Projects should provide **first aid kits**, **AEDs**, **opioid response kits**, and coordinate with **emergency response teams**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
153
What is the importance of CPR and AED training in emergencies?\
## Footnote
C14 EMERGENCY RESOURCES | OPTIMIZATION
**CPR and AED training** can increase **survival rates** by nearly **40%** in cases of sudden cardiac arrest (SCA).
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
154
Why is it essential to have quick access to epinephrine in food allergy emergencies?\
## Footnote
C14 EMERGENCY RESOURCES | OPTIMIZATION
**Quick access** to epinephrine is crucial as delays in administration are a **significant risk factor** for **fatal outcomes** from allergen exposure.
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
155
How can communities reduce opioid-related overdose deaths?\
## Footnote
C14 EMERGENCY RESOURCES | OPTIMIZATION
Increasing the availability of **naloxone** and providing **overdose education** to community members can help **reduce opioid-related deaths**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
156
What are the benefits of occupant training on emergency preparedness?\
## Footnote
C14 EMERGENCY RESOURCES | OPTIMIZATION
**Training on CPR**, **first aid**, and **AED use** helps **improve response times**, **survival rates**, and preparedness for **emergency situations**.
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
157
What emergency resources should be in place to support emergency response?\
## Footnote
C14 | Part 1 Promote Emergency Resources
At least three of the following resources:
- **Emergency procedure information**
- **Building emergency notification system**
- **First aid kits**
- **AEDs accessible within 3-4 minutes**
- **Epinephrine auto-injectors**
- **Emergency ride subsidies**
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
158
What is required for emergency training and personnel?\
## Footnote
C14 | Part 1 Promote Emergency Resources
At least two of the following:
| Created with Chat-GPT
## Footnote
*This information comes from Page 332-335 of the WELL V2*
159
What are the requirements for opioid response kits?
## Footnote
C14 | Part 2 Provide Opioid Response Kit and Training
Those are the requirements:
- **Naloxone rescue kits** (nasal spray or injection)
- **Instructions** for administering naloxone and next steps
- **List of trained personnel** and their contact information
- **Follow-up protocol** for debriefing, kit replacement, and expired kit replacement
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## Footnote
*This information comes from Page 332-335 of the WELL V2*
160
What is required for opioid response training?
## Footnote
C14 | Part 2 Provide Opioid Response Kit and Training
**Opioid emergency training** for regular occupants covering:
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## Footnote
*This information comes from Page 332-335 of the WELL V2*
161
What does the Emergency Resilience and Recovery WELL feature require projects to implement?
## Footnote
C15 ? EMERGENCY RESILIENCE AND RECOVERY | OPTIMIZATION
Create a **business continuity plan**, establish a **re-entry plan**, and offer **supportive resources** to facilitate resilience and recovery after an emergency.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
162
Why is business continuity planning critical in emergencies?
## Footnote
C15 ? EMERGENCY RESILIENCE AND RECOVERY | OPTIMIZATION
It helps manage **business disruption**, restore operations, minimize **employee risk**, and mitigate **financial loss** during emergencies.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
163
What should re-entry plans after an emergency include?
## Footnote
C15 ? EMERGENCY RESILIENCE AND RECOVERY | OPTIMIZATION
They should assess **employee needs**, offer flexibility, evaluate **critical infrastructure**, and communicate re-entry strategies to **key stakeholders**.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
164
What must a business continuity plan (BCP) address?
## Footnote
C15 ? | Part 1 Promote Business Continuity
It must determine **critical business functions**, processes, **supporting resources**, and **dependencies**.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
165
How often must the business continuity team review and update the plan?
## Footnote
C15 ? | Part 1 Promote Business Continuity
The team must convene at least **twice annually** to **review, test,** and update the plan as needed.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
166
What is included in a remote work readiness assessment?
## Footnote
C15 ? | Part 1 Promote Business Continuity
It evaluates which **employees** and **positions** can work remotely and assesses the necessary **support infrastructure** for remote work.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
167
What must be provided to emergency responders or relief organizations during an emergency?
## Footnote
C15 ? | Part 2 Support Emergency Resilience
A designated **outdoor or indoor space** must be made available to emergency responders or relief organizations at **no cost** for alternative use during an emergency.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
168
What is included in an employee assistance fund for emergency use?
## Footnote
C15 ? | Part 2 Support Emergency Resilience
It should cover critical scenarios such as **sheltering from domestic violence**, **quarantine** due to infectious disease exposure, or **damage to employee housing** from a disaster.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
169
What should a shelter-in-place plan include for emergencies where occupants cannot leave?
## Footnote
C15 ? | Part 2 Support Emergency Resilience
It must include a **shelter-in-place kit** with supplies for at least **24 hours**, a pathway for identifying **vulnerable individuals'** needs, and **annual occupant training** on the plan.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
170
What must be done to support re-entry after an emergency event?
## Footnote
C15 ? | Part 3 Facilitate Healthy Re-entry
Projects must establish a **re-entry plan**, including **consultation with regular occupants** to address their needs, **safety inspections** of systems, and adjustments to **policies and amenities** to support a healthier re-entry.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
171
What actions are necessary to ensure safe re-entry into a building?
## Footnote
C15 ? | Part 3 Facilitate Healthy Re-entry
Re-entry requires **inspections of water, mechanical, electrical, ventilation**, and **life safety systems** after prolonged shutdown, as well as **approval for safe re-entry**.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
172
How should re-entry policies support employees and vulnerable groups?
## Footnote
C15 ? | Part 3 Facilitate Healthy Re-entry
Re-entry policies should offer **flexible schedules**, **work-from-home options**, and phased re-entry for **parents, caregivers, and vulnerable groups** like those with disabilities.
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## Footnote
*This information comes from Page 336-340 of the WELL V2*
173
How many points does the Housing Equity | Optimization feature contribute to WELL Certification and WELL Core?
## Footnote
C16 ? HOUSING EQUITY | OPTIMIZATION
**2 Points** for both WELL Certification and WELL Core.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
174
What is the intent of the Housing Equity | Optimization feature?
## Footnote
C16 ? HOUSING EQUITY | OPTIMIZATION
To **promote housing equity** through the allocation of **healthy affordable housing units**.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
175
What issues are caused by the lack of affordable housing?
## Footnote
C16 ? HOUSING EQUITY | OPTIMIZATION
Families unable to find affordable housing spend a **significant share** of their income on housing, leaving insufficient resources for basic needs. An estimated **235 million urban families** live in **substandard housing**, leading to poor health outcomes like asthma, infectious disease, cardiovascular events, and nervous system damage in children.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
176
What is the impact of increasing housing affordability, quality, and safety?
## Footnote
C16 ? HOUSING EQUITY | OPTIMIZATION
It **improves resident health**, feelings of security and self-esteem, increases developmental ability and nutrition in children, and helps prevent communicable diseases.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
177
What percentage of units must be allocated for tenants with incomes at or below an income limit?
## Footnote
C16 ? | Part 1 Allocate Affordable Units
**20% or more** of units must be allocated for tenants with incomes at or below **50% of local median**, or **40% or more** for those at or below **80% of local median**.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
178
What is the income limit requirement for affordable units?
## Footnote
C16 ? | Part 1 Allocate Affordable Units
Total annual housing costs for affordable unit tenants must be **less than 30%** of the **income limit selected** in the previous requirement.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
179
What is the requirement for bedroom allocation in projects with 10 or more affordable units?
## Footnote
C16 ? | Part 1 Allocate Affordable Units
At least **50%** of affordable units must have **two or more bedrooms**, and at least **10%** must have **three or more bedrooms**.
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## Footnote
*This information comes from Page 341-344 of the WELL V2*
180
What is the intent of the Responsible Labor Practices | Optimization feature?a
## Footnote
C17 ? RESPONSIBLE LABOR PRACTICES | OPTIMIZATION
To promote organizational commitment to **responsible labor practices** and address **modern slavery** in the supply chain while supporting **human rights**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
181
What industries are at highest risk for modern slavery?
## Footnote
C17 ? RESPONSIBLE LABOR PRACTICES | OPTIMIZATION
**Clothing**, **electronics and technology manufacturing**, **food and agriculture**, **construction**, and the **cleaning sector** are at high risk for modern slavery.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
182
What is the requirement for businesses to address modern slavery in their supply chains?
## Footnote
C17 ? RESPONSIBLE LABOR PRACTICES | OPTIMIZATION
Businesses must establish **due diligence processes** to detect risks, implement **anti-slavery policies**, and take **steps to address identified risks**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
183
What legislation requires companies to disclose their actions against modern slavery?
## Footnote
C17 ? RESPONSIBLE LABOR PRACTICES | OPTIMIZATION
The **UK Modern Slavery Act of 2015** and the **Australian Modern Slavery Act of 2018** require companies to **disclose risk assessments**, **anti-slavery policies**, and actions taken to address modern slavery.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
184
What mapping is required for the Disclose Labor Practices feature?
## Footnote
C17 ? | Part 1 Disclose Labor Practices
A comprehensive **mapping of the project or organization's structure, operations, and supply chains** must be conducted **annually** for **Tier 1 suppliers** in sectors like **construction**, **cleaning**, **catering**, **security**, and **maintenance**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
185
What must be included in the annual risk assessment?
## Footnote
C17 ? | Part 1 Disclose Labor Practices
The risk assessment must evaluate risks related to modern slavery, such as **worst forms of child labor**, **forced labor**, **traditional slavery**, **bonded labor**, and **human trafficking**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
186
What must be disclosed in the annual report?
## Footnote
C17 ? | Part 1 Disclose Labor Practices
The annual report must disclose **evaluation processes**, **risk assessment results**, areas with identified **modern slavery risks**, and a **commitment statement** with goals and policies aimed at **preventing and mitigating modern slavery**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
187
What must a project or organization do to implement responsible labor practices?
## Footnote
C17 ? | Part 2 Implement Responsible Labor Practices
The project must establish **annual targets** for the prevention and/or mitigation of modern slavery in areas like **construction**, **cleaning**, **catering**, **security**, and **maintenance**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
188
What strategies must be addressed to meet the established targets?
## Footnote
C17 ? | Part 2 Implement Responsible Labor Practices
The strategies include **anti-slavery policies**, **responsible procurement policies**, **annual trainings**, **reporting protocols**, **remediation processes**, and **supplier contract revisions**.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
189
How is the effectiveness of the responsible labor practices assessed?
## Footnote
C17 ? | Part 2 Implement Responsible Labor Practices
The project or organization must describe how it **assesses the effectiveness** of the strategies and **updates targets** or strategies accordingly.
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## Footnote
*This information comes from Page 345-349 of the WELL V2*
190
What is the intent of the Support for Victims of Domestic Violence | Optimization feature?
## Footnote
C18 ? SUPPORT FOR VICTIMS OF DOMESTIC VIOLENCE | OPTIMIZATION
To increase **availability and access** to **support services, resources, and care** for victims of domestic violence.
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## Footnote
*This information comes from Page 350-353 of the WELL V2*
191
What policies must projects implement to support victims of domestic violence?
## Footnote
C18 ? SUPPORT FOR VICTIMS OF DOMESTIC VIOLENCE | OPTIMIZATION
Projects must implement a **policy that supports victims** and educate employees on the **domestic violence resources** available.
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## Footnote
*This information comes from Page 350-353 of the WELL V2*
192
What workplace measures can be taken to support victims of domestic violence?
## Footnote
C18 ? SUPPORT FOR VICTIMS OF DOMESTIC VIOLENCE | OPTIMIZATION
Workplaces can implement **confidential reporting protocols**, provide flexibility in **workplace location** and **hours**, enhance **security** at the workplace, and develop **specific emergency response procedures**.
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## Footnote
*This information comes from Page 350-353 of the WELL V2*
193
What is the requirement for leave for employees who are victims of domestic violence?
## Footnote
C18 ? | Part 1 Support Victims of Domestic Violence
The project must provide **at least ten days** of **paid leave**, distinct from other leave types, during any **12-month period**, with protections for **employee privacy** and **no minimum employment period** required.
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## Footnote
*This information comes from Page 350-353 of the WELL V2*
194
What must the domestic violence policy include regarding incident reporting and response?
## Footnote
C18 ? | Part 1 Support Victims of Domestic Violence
The policy must include a **confidential reporting process**, designated contacts for support, and an **incident response protocol** that prioritizes **victim privacy and safety** without adversely affecting employment status.
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## Footnote
*This information comes from Page 350-353 of the WELL V2*
195
What additional support must be offered to employees reporting domestic violence incidents?
## Footnote
C18 ? | Part 1 Support Victims of Domestic Violence
The project must offer at least **two** of the following: **flexible working arrangements**, **heightened security measures**, **referrals to support organizations**, or **temporary accommodations**.
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## Footnote
*This information comes from Page 350-353 of the WELL V2*
