UNIT 6: LO1 PERSONALISATION Flashcards

1
Q

According to the Department of Health, what is the DEFINITION of Personalisation?

A

Every person who receives support, will have choice and control over the shape of that support in all care settings

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2
Q

Which other ways can personalisation be described as?

A

Putting the individual at the centre of the process.
Recognising the individual’s strengths.
Recognising the individual’s preferences.

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3
Q

What does personalisation mean to individuals?

A
Addressing needs
Control
Independence
Participation
Choice
Preferences
Meeting aspirations
Empowerment
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4
Q

What are the KEY FEATURES of personalistaion?

A
Personal Budgets
Co-production
Choice and Control
Self-assessment of needs
Changing role of the professionals
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5
Q

What are the 2 types of personal budgets?

A

Direct Payments

Managed Accounts

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6
Q

What is a means-tested payment?

A

Payments based on an individual’s financial circumstances

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7
Q

What is a support plan?

A

Document with day-day requirements and preferences for care

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8
Q

What are social care outcomes?

A

The results of receiving care

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9
Q

What does eligible mean?

A

To fit the criteria

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10
Q

What is a local authority?

A

The governing body of a city, county or district.

Responsible for public services in a local area

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11
Q

What is an authorised or nominated person?

A

Someone who acts on behalf of an individual to allocate their direct payment

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12
Q

What does mental capacity mean?

A

Being able to make a reasoned decision by understanding information

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13
Q

When might a person have direct payments?

A

individual or family wishes to have high levels of
choice and control
individual feels confident with managing money
individual is living independently
individual wants a service that local authority cannot
provide
individual wants to employ a personal assistant

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14
Q

When might a person have a managed account?

A

individual has no family or support network
individual does not want to manage their personal
budget
individual has limited mental capacity

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15
Q

How does a personal budget help towards personalistaion?

A

Empowerment - having control over own money.
Choice of what to spend it on.
More opportunities to socialise
Can have the support you want.
Can have a social life and build relationships
Independence

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16
Q

What is a direct payment?

A

direct payment is when personal budget is paid

directly to an individual or their family

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17
Q

What is a managed account?

A

managed account is when the local authority
manages a personal budget on behalf of individual
(in line with their wishes)

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18
Q

What is a personal budget?

A

The amount of money an individual is awarded by the local authority to spend on the help they need to achieve what is important to them.

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19
Q

What is co-production

A

Individuals receiving care are involved in designing and planning services, deciding about the allocation of resources, delivering services,

20
Q

Give an example of co-production in action

A

Social workers, carers AND the service user running a support group for other service users

21
Q

How does co-production help with personalisation?

A

Service user feels empowered
There is input from a service user so care should be more suited to other service users.
Individuals feel valued.
Individuals have their voices heard.

22
Q

What does empower mean?

A

To give somebody authority or control to do something

23
Q

What does choice and control mean?

A

Supporting and enabling individuals to make their own decisions about how and where care is provided.
Make decisions about the support they need.

24
Q

Give some example of individuals having choice and control

A

Choosing where to live
Choosing personal budgets
Deciding to have a personal assistant

25
Q

How do professionals help with choice and control?

A

Support an individual to make an assessment of their

own needs and provide them with information so that they are able to make an informed choice about the care they receive

26
Q

What is self-assessment of needs?

A

Where the individual is asked what care they think they need what they need help with

27
Q

What is a preventative measure?

A

Something you put in place to prevent injury

28
Q

What is a home adaptation?

A

Changes made in the home to make it safer

29
Q

What is a universal service?

A

Services available to anyone

30
Q

What does service-led mean?

A

Where an individual has to fit into traditional services

31
Q

How does self-assessment of needs help with personalisation?

A

An individual decides what support they need.

Raises self esteem

32
Q

What has changed about the role of the professional?

A

Listen rather than talk
Equal partner instead of being in control
Provide information and advice - not instructions

33
Q

How does the changing role of professionals help personalisation?

A

Service user feels empowered
Service user is able to make informed decisions
Service user feels like a part of a team

34
Q

What are the BENEFITS of personalisation?

A

Individuals gain and maintain control.
Individuals can remain in their own home when receiving care.
Inclusion in the community.
Improved information and guidance.
Improved quality of life, self esteem and socialisation

35
Q

What are the POSITIVE IMPACTS of personalisation?

A

Direct payments allow rapid access to care.
Inclusion in communities means people don’t have to go into residential care.
Remaining in own home makes individual feel comfortable and safe.
Access to info and guidance allows for better choices.
New opportunities are available as it can be paid for by individual.

36
Q

What are the CHALLENGES of personalisation?

A

Care is limited to budget.
Some services are limited to certain areas - difficult to access if live in remote location.
Worry about managing own budget.

37
Q

What are the 4 pieces of LEGISLATION that underpin personalisation?

A

Health and Social Care Act 2012
The Care Act 2014
Children and Families Act 2014
Local Authority Circular - Personalisation Guidance 2008

38
Q

How does the Care Act 2014 promote personalisation?

A

increased innovation in the health and social care
sector
released the capacities of people, professionals and
services provided more flexible support
greater choice in ways to deploy personal budgets

39
Q

How does Children and Families Act 2014 promote personalisation?

A

Personal budget for adopted/SEND children.
EHC Plans will be put in place to make sure
families and professionals are working
together to support children and families
Local authorities to ensure that there is a range of care
available so that there are choices.
Children’s Commissioner to take children’s views into
account when making decisions about them.

40
Q

What are the 4 main roles of the Local Authority?

A

Assessment
Housing
Removal of geographical barriers
Decentralisation and commissioning

41
Q

What is a Education, Health and Care Plan (EHCP)?

A

A legal document which sets out a description of a young person’s needs.

42
Q

What is Fair Access to Care?

A

Guidelines to help local authorities determine a person’s eligibility for care

43
Q

What does the local authority consider regarding housing?

A

Choice of residence
Housing adaptations
Meeting housing needs

44
Q

What does the Care Act 2014 say local authorities have to do regarding somebody who moves from one authority to another?

A

Make sure they receive the same care they were receiving in the old local authority

45
Q

What is decentralisation?

A

The process of taking control away from government and making it more local

46
Q

What is outsourcing?

A

Where the local authority might not offer the service themselves but will pay another company to provide the service

47
Q

How does outsourcing promote personalisation?

A

A greater range of choice for the service user.

Before an individual used the LA’s service or nothing.