Unit 1 - LO1 Understanding Computer Hardware Flashcards

1.6 Hardware troubleshooting

1
Q

Identifying hardware faults

A
  1. Start
  2. Identify the problem
  3. Define possible theory of cause
  4. Test theory
  5. Create a plan of action
  6. Verify problem
  7. Document results
  8. End
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2
Q

Power on self test

A

A function of the BIOS it tests the operation of the the system as it boots up.

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3
Q

Ping test

A

Tests the connectivity between the requesting and destination host.

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4
Q

Cable tester

A

Tests network cables

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5
Q

Logs

A

Logs everything that has happened and can tell you how a certain problem was solved in the past.

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