Unit 1 - LO1 Understanding Computer Hardware Flashcards
1.6 Hardware troubleshooting
1
Q
Identifying hardware faults
A
- Start
- Identify the problem
- Define possible theory of cause
- Test theory
- Create a plan of action
- Verify problem
- Document results
- End
2
Q
Power on self test
A
A function of the BIOS it tests the operation of the the system as it boots up.
3
Q
Ping test
A
Tests the connectivity between the requesting and destination host.
4
Q
Cable tester
A
Tests network cables
5
Q
Logs
A
Logs everything that has happened and can tell you how a certain problem was solved in the past.