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Management > Ty and Quiz/Exam Questions > Flashcards

Ty and Quiz/Exam Questions Flashcards

1
Q

true or false? 1) The definition of crisis by Ury and Smoke includes an expansion of options, so as not to empty out the “options box”.

A

false

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2
Q

2) The more we connect with other people, the more we trust them, is the theory of:

A

social capital

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3
Q

3) Ripped from the WSJ Headlines: From the re-negotiated NAFTA agreement the U.S., Mexico, and Canada, which of the following trade topics is not part of the agreement?

A

microchips

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4
Q

true or false? 4) According to the Force Dilemma Model, when a problem is labeled a CRISIS, the tolerance for force from the public and Congress is high.

A

true

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5
Q

true or false? 5) When asked which is more probable, the statement, “Linda is a bank teller and active in the feminist movement” cannot be more likely than “Linda is a bank teller”.

A

true

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6
Q

true or false? 6) The Cuban Missile Crisis was accurately described as, “the most dangerous moment of the first half of the 20th century.”

A

false

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7
Q

7) Ripped from the WSJ Headlines: Kevin Systrom and Mike Krieger resigned last week from the company they founded, because of tensions with its parent company. Name the company they founded and the parent company.

A

instagram and facebook

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8
Q

true or false? 8) Of the three financial statements, statement of cash flows, is the most important, because it connects that income statement and balance sheet, and it’s a reflection of cash received, and cash spent.

A

true

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9
Q

true or false? 9) Leadership can be defined as “A process whereby an individual influences a group of individuals to achieve a common goal”.

A

true

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10
Q

10) Why didn’t Alan Mulally become CEO of Boeing?

A

• The Department of Defense wanted an outsider after scandals

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11
Q

true or false? 11) The criteria for picking the next CEO of Ford was that, that person had run a global retail enterprise and had turned that enterprise around.

A

false

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12
Q

12) _____ shocked Wall Street by firing its CEO after failing to hit financial targets, particularly in its power unit.

A

general electric

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13
Q

true or false? 13) Unlike other management systems, OKRs are idiot-proof.

A

false

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14
Q

true or false? 14) According to the Force Dilemma Model, when a problem is labeled a CRISIS, the leadership perception without force from public and Congress is positive.

A

false

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15
Q

true or false? 15) The Disney CEO has more freedom to run their business the Secretary of Defense – for example – the Disney CEO can get financial resources from anywhere in the world; the SECDEF only has congress as a source.

A

true

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16
Q

16) At the press conference, introducing Mulally as CEO of Ford, what car did he admit to driving?

A

lexus

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17
Q

17) Mually’s creation and continual emphasis on having the BRP every week, is an example of which type of leader?

A

• Creating and maintaining the communication linkages

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18
Q

18) Which field of study has been in existence longer?

A

leadership

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19
Q

19) Leaders are rarely, possibly never, the best performer. true or false?

A

true

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20
Q

20) ____ suggests a transactional event between leader and follower.

A

process

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21
Q

true or false? 21) Betting markets meet the four necessary conditions fir decision making.

A

true

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22
Q

22) According to the Hoffman book, Ford had a lot of problems, including a recall in 2001 for what product?

A

tires

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23
Q

true or false?23) Groups of individuals with common interests usually attempt to further those common interests in known as collective action.

A

true

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24
Q

24) From previous current event questions, which company announced the recall that helped cripple Ford’s profits?

A

rockwell

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25
Q

true or false? 25) The reason that Cienfuegos was more dangerous than the Cuban Missile Crisis was that the Cienfuegos crisis dealt with stealth airplanes, thus unable to determine their capabilities.

A

true

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26
Q

26) “Don’t tell me your values – show me your ____ and I will show you your values.”

A

budget

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27
Q

27) _____ is an essential condition of leadership. Without it, leadership doesn’t exist.

A

influence

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28
Q

28) Which is not an example of a public good?

A

shoes

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29
Q

true or false? 29) The 4 C’s of the new knowledge portfolio is critical and creative thinking, complicated problem solving, and communication.

A

false

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30
Q

30) As a group add more members, it becomes easier and easier to meet the goals of the group. true or false?

A

false

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31
Q

31) The first Red Bar in a BPR was Mark Fields admitting a grinding noise in the suspension of the ___ would delay the release of this new automobile.

A

ford edge

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32
Q

32) Which of the following is not part of the Ury and Smoke (1991) definition of CRISIS?

A

ample time

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33
Q

33) How many different nameplates did Ford have globally when Mulally became CEO?

A

17

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34
Q

true or false? 1) OKR’s create ore top-down oversight and a taller org structure for decision making

A

false

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35
Q

true or false? 35) Since 1900, leadership has been defined in at least 200 distinct ways, but are sometimes in conflict with each other.

A

true

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36
Q

36) What is collective action problem?

A

• Rational behavior by the individual in considered irrational by the group.

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37
Q

37) Without ____ to motivate participation, collective action is unlikely to occur even when large groups of people with common interests exist.

A

select incentives

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38
Q

38) For Mulally, weekly meetings enforce extreme accountability, people can’t hide if they don’t perform, that helps them to eventually:

A

self select out

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39
Q

39) How does our solution solve their problem? What is getting done for them? What promise are we fulfilling? — questions we are when thinking about the ____ part of the business model canvas.

A

value propositions

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40
Q

40) An informal organizational structure can solve problems, build friendships across silos, but can also lead to rumors and inaccurate information.. true or false?

A

true

41
Q

41) Purchasing materials or labor from around the world, whenever it is cheapest:

A

global sourcing

42
Q

42) How does each customer want to be reached? What are the interaction points —questions we ask when thinking about the ___ part of the business model canvas.

A

channels

43
Q

43) Which of the following is a supporting activity in the Value Chain?

A

procurement

44
Q

44) Most forecasts about the future are wrong. T or F?

A

true

45
Q

true or false? 45) A key result must have a number attached to it.

A

true

46
Q

true or false? 46) The word strategy comes from the Greek term for “general’s knowledge” or “general’s wisdom”.

A

true

47
Q

47) The post-operative flight review for Flight 1549 required how many attempts, before successfully landing? true or false?

A

true

48
Q

48) How would you describe the Flight 1549 audio playback of Sullenberger and Air Traffic Control?

A

calm

49
Q

49) According to the Wisdom of the Crowd, each person’s guess as two components: Information and ___

A

error

50
Q

50) ____ is not the same as strategy, because it means to gain an objective.

A

tatics

51
Q

51) Goals that are out of reach, but not out of sight, are known as:

A

stretch goals

52
Q

true or false? 52) Consumer Reports was very critical of the new Ford Edge, despite the Edge being, the first red in the BRP meetings.

A

true

53
Q

true or false? 53) Private firms lack the imperative of government regulations to adapt or will suffer the consequences.

A

false

54
Q

true or false? 54) To get the cash he needed, Mulally was ready to leverage everything Ford had, right down to the blue oval.

A

true

55
Q

55) Which of the following was a reason for the successful initial simulation runs, replicating Flight 1549?

A

the simulator pilots turned back immediately

56
Q

56) The bridge between what we plan and what we control:

A

objectives and key results

57
Q

57) Kelly’s Lemonade Stand website is a:

A

channel

58
Q

58) Which example shows how government makes the cost of doing business, more expensive?

A

a university search

59
Q

59) Which is an example of politics?

A

the NRA, going on a date, health care reform

60
Q

60) Financial statements are important, externally, to: 4 things

A
  • Creditors
  • Suppliers
  • Customers
  • Stockholders
61
Q

61) Which of the following is part of the definition of power? 3 things

A
  • The degree of control you have over circumstances in your life and the actions of the people around you.
  • Skill developed by deep understanding of human nature and what truly motivates people
  • The manipulations necessary for advancement and protection.
62
Q

true or false? 62) Benchmarking is searching for the best practices among competitors and noncompetitors that lead to their superior performance.

A

true

63
Q

63) This man’s confirmation hearing to the SCOTUS has been a bumpy ride.

A

brett kavanaugh

64
Q

64) System 1 thinking operates automatically and quickly, with little or not effort and no sense of voluntary control. true or false?

A

true

65
Q

true or false?

A

65) An emergency room benefits more from a flat organizational structure, because there are fewer levels of authority and allows a wider span of control.

66
Q

true or false?

A

66) On a balance sheet, assets are listed in order of liquidity.

67
Q

true or false?

A

67) It is much harder and risker to build a Ford automobile than it is a Boeing jumbo jet.

68
Q

68) A year after its duel with activist investor Nelson Peltz, this Cincinnati consumer-products giant has stagnated, stymied by competition, rising materials cost and its own bureaucracy.

A

P&G

69
Q

69) Philip Tetlock’s research career focused on how experts are bad forecasters. This research originated with his study of which country’s response to President Reagan’s Cold War rhetoric?

A

the soviet union

70
Q

70) What is a BRP?

A

business plan review

71
Q

true or false?

A

71) Diversity of opinion is where people are able to specialized and draw on local knowledge.

72
Q

1) ___ group together people using similar skills and tasks

A

functional structures

73
Q

true or false? 73) Independence is where people’s opinions are not determined by the opinions of those around them.

A

true

74
Q

true or false? 74) The Cuban Missile Crisis was accurately described as, “The most dangerous moment of the first half of the 20th century.”

A

false

75
Q

true or false? 75) Betting markets do not meet the four necessary conditions for decision making.

A

false

76
Q

true or false? 76) More important than quarterly earnings for Ford, was the availability cash

A

true

77
Q

true or false? 77) To make better decisions, we have to make sure we include an expert.

A

false

78
Q

78) The tendency for search for, interpret, favor and recall information in a way that confirms one’s beliefs or hypotheses, which giving disproportionately less consideration to alternative possibilities is known as:

A

confirmation bias

79
Q

true or false? 79) Public opinion is like a private good, when a voter has beliefs about a policy, correctly or mistaken only the voter pays the price or reaps the reward for that individual decision.

A

false

80
Q

80) Political ignorance is a reality, but not in this class, because you know that this Apple CEO demanded that Bloomberg retract their story about Chinese compromising Apple servers with malicious microchips.

A

tim cook

81
Q

true or false? 1) In a 2014 paper published in the Social and Personality Psychology Compass, researches criticized the use of the trolley dilemma, arguing that the scenario is too extreme and unconnected to real-life moral situations to be useful or educational.

A

true

82
Q

true or false? 82) Political ignorance is most egregious in those groups that need it the most – white, rich, men.

A

false

83
Q

83) Thanks to the advantages of ___ Ford buys parts from Toyota – Toyota buys components from American manufactures like Delphi.

A

globalization

84
Q

true or false? 84) Explosive devices were sent the Clinton and Obama residences, as well as CSPAN.

A

false

85
Q

85) When negotiating with the unions, addressing their complaint that Ford was investing in too many money-losing brands, Mulally wrote the initials of each brand on a piece of paper and marked through 6 of the brands, leaving only Ford and ____

A

lincoln

86
Q

86) Over the course of the semester, we learned that which of the following, do not matter:

A
  • organizations
  • culture
  • leadership
87
Q

true or false? 87) U.S. stock markets fell sharply yesterday, erasing all of the gains made over the course of the year.

A

true

88
Q

88) The anti-foreign bias includes the tendency to underestimate this “law” of economics, which basically a theory of task allocation, like which member of the house should walk the dog or doing your own taxed versus turning it over to a tax accountant.

A

law of comparative advantage

89
Q

89) Ford had ___ more employees in their U.S. factories than was necessary to meet demand.

A

40,000

90
Q

90) After initially mocking Mulally and thinking him a simpleton, this CEO called Mulally to talk about a possible merger between Ford and GM:

A

rick wagoner

91
Q

true or false? 91) When O’Neill focused on safety at Alcoa, labor benefited, but safety was a hassle for managers.

A

false

92
Q

tre or false? 92) “I worked for the company for 37 years and never thought I would see the day”, refers to the UAW’s willingness to consider the elimination of the job bank.

A

true

93
Q

93) Values that people say are important – and are shown – through their actions in known as what?

A

ethics

94
Q

94) The company’s financial collapse started a global meltdown.

A

lehman brothers

95
Q

95) “every time we do something great, he raises the interest rates,” Mr. Trump said this about whom?

A

jerome powell

96
Q

96) As examples of intentional communications when crafting a message, Mulally wants brevity and simplicity for the ____ that communicated Ford’s values.

A

letter to shareholders

97
Q

true or false? 97) Culture is hard to evaluate, hard to measure, hard to manage, but is the invisible glue that holds the organizations together.

A

true

98
Q

true or false? 98) The paradox of democracy is that the U.S, is pretty stable, despite having so many people ignorant of what is going on.

A

true

Management (16 decks)

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