chapter 11

Question 1

team structure

Answer 1

one in which the entire organization is made up of work teams that do the organization’s work

Question 2

matrix structure

Answer 2

assigns specialists different functional departments to work on projects being led by a project manager

Question 3

project structure

Answer 3

employees continuously work on projects

Question 4

boundaryless organization

Answer 4

organization defined by or limited to the horizontal , vertical or external boundaries imposed by a predefined structure

Question 5

virtual organization

Answer 5

consists of a small core of full time employees and outside specialists temporarily hired as needed to work on projects.

Question 6

network organization

Answer 6

uses its own employees to do some work activities and networks of outside suppliers

Question 7

learning organization

Answer 7

organization that has developed the capacity to continuously learn, adapt, and change.

Question 8

task force

Answer 8

team formed to tackle a specific short term problem.

Question 9

communities of practice

Answer 9

groups of people who deepen their knowledge in edge and expertise in that area by interacting on an ongoing basis

Question 10

open innovation

Answer 10

opening up the search ideas beyond the organization’s boundaries

Question 11

strategic partnerships

Answer 11

collaborating relationships between two or more organizations

Question 12

telecommuting

Answer 12

a work arrangement in which employees work at home and are linked by computer

Question 13

compressed work week

Answer 13

a workweek where employers work longer hours per day but fewer days per week

Question 14

flextime

Answer 14

a system where employees re required to work a specific number of hours a week

Question 15

contingent workers

Answer 15

temporary workers whose employment is contingent on demand for their services

Question 16

what are the 6 contemporary organizational designs?

Answer 16

1. team structure
2. matrix structure
3. project structure
4. virtual organization
5. network organization
6. learning organization

Question 17

virtual organization?

Answer 17

consists of a small core of full-time employees and outside specialists temporarily hired as need to work on projects

Question 18

learning organization has 4 structural characteristics

Answer 18

1. emphasis on sharing information
2. collaborating on work activities
3. minimal structure and physical barriers
4. empowered work teams

Question 19

an organization collaboration can be? two things

Answer 19

internal or external

Question 20

internal collaboration includes 3 options?

Answer 20

1. cross functional teams
2. task forces
3. communities of practice

Question 21

external collaborative options include 2 options?

Answer 21

1. open innovation

2. strategic partnership

Question 22

cross functional team?

Answer 22

work team composed of individuals from various function specialties

Question 23

task force? aka ad hoc committee

Answer 23

aka ad hoc committee: is a temporary committee or team formed to take a short term problem that affects numerous departments

Question 24

communities of practice?

Answer 24

groups of people who share a concern, set of problems, or passion about a topic and who deepen their knowledge and expertise in that area by interacting on an ongoing basis

Question 25

open innovation?

Answer 25

expands the search for news ideas beyond the organizations boundaries and allows innovations to easily transfer inward and outward

Question 26

strategic partnerships

Answer 26

collaborative relationships between two or more organizations in which they combine resources and capabilities for some business purpose

Question 27

flexible work arrangements five organizations what?

Answer 27

flexibility to deploy employees when and where they are needed

Question 28

what are the structural options of flexible work arrangements?

Answer 28

1. telecommuting
2. compressed workweeks
3. flextime
4. job sharing

Question 29

job sharing?

Answer 29

when two or more people split a full-time job

Question 30

what are the 5 organizing issues associated with a contingent workforce?

Answer 30

1. classifying who actually qualifies as an independent contractor
2. setting up a process for recruiting
3. screening
4. placing the works
5. having a method in place for establishing goals, schedules, deadlines, and for monitoring work performance

Question 31

two main organizational design challenges in today’s society include?

Answer 31

1. keeping employees connected

2. managing global structural issues

Question 32

matrix structure does what cool thing and what is it?

Answer 32

creates a dual chain of command

def: in matrix organization they have two managers; their functional area manager and their product or project manager

Question 33

two types of boundaries in organizations?

Answer 33

internal and external

Question 34

internal boundaries?

Answer 34

horizontal ones imposed by work specialization and departmentalization and the vertical ones that separate employees into organizational levels and hierarchies

Question 35

external boundaries?

Answer 35

boundaries separating the organization from its customers, suppliers, and other stakeholders

Question 36

to minimize or eliminate these internal and external boundaries, managers might use what two things?

Answer 36

virtual or network structural designs