Training and Development Flashcards
What are the advantages of training?
It helps to improve the quality of products/service as employees have better skills.
It is motivational for staff as it makes them more confident to do their job and they feel the business is interested in developing them.
It can be used to develop skills to cope with change in an organisation, such as the introduction of new technology.
It reduces the number of workplace accidents since staff are more aware of procedures.
A good training programme can attract high quality staff.
What are the disadvantages of training?
It can be costly to an organisation if outside training centres or trainers are used.
It can lead to lost production time.
Staff may leave after being trained.
Staff may be in a position to command higher wages once better skilled.
What are the different ways of training staff?
Corporate training schemes
Graduate training schemes
Work based qualifications
Appraisals
What are the advantages of corporate training schemes?
The organisation benefits from highly skilled staff.
Staff are motivated, which lowers staff turnover.
What are the disadvantages of corporate training schemes?
Work time can be lost throughout the training.
The organisation will have to pay staff more after training is complete.
What are the advantages of graduate training schemes?
Graduates are raw talent that can be moulded to learn the skills and knowledge specific to the industry/business.
The attractive salary, benefits and promotion opportunities are motivational to graduates.
Successful completion of the programme can lead to a full-time position.
What are the disadvantages of graduate training schemes?
Graduates command higher salaries than staff without degrees.
The schemes often have to unpick irrelevant university knowledge and re-teach ‘real world’ business.
Not all graduates on the programme are guaranteed full time jobs, increasing staff turnover and impacting on morale.
What are the advantages of work-based qualifications?
Employees gain a recognised qualification and learn through practical application of their learning.
Employees can contribute to the organisation while training.
Employees are paid during training which can be motivational.
What are the disadvantages of work-based qualifications?
Staff may leave for a better job after gaining their qualification.
Organisations usually pay for the training and examinations.
It can be costly to pay staff to train.
What are the different types of appraisals?
One-to-one
Peer
360-degree
What is an appraisal?
An appraisal is a two-way meeting between an employee and another member of staff to discuss the employee’s performance and to set targets for the future.
What are the advantages of appraisals?
Positive feedback can be given which motivates the employee.
Targets will be set for the employee which motivates them and gives them a goal to work towards.
Training needs can be identified which can motivate staff and increase quality standards.
Pay rises and bonuses can be awarded after a successful appraisal which will motivate staff and ensure their work rate improves further.
Employees can be identified for promotion, which will increase their loyalty to the organisation.
Strong relationships are formed between managers and employees as they are given the opportunity to have a professional discussion.
What are the disadvantages of appraisals?
Negative feedback can be given which demotivates employees.
An employee might be set unrealistic targets which puts them under pressure.
Too many development needs may be identified which will stress the employee.
Some employees resent the appraisal system. They feel under pressure and as if they are being checked up on.
Appraisals are time consuming to carry out which will result in lost work time during the time they are being conducted.
What is a peer appraisal?
When the review interview is carried out by a colleague at the same level in the organisation as the employee.
What are the advantages of peer appraisals?
Employees may relax more and react better to a review given by a colleague.
Relationships with line managers are not harmed through judgements or weaknesses being highlighted.
