Motivation Flashcards
What are the stages of Maslow’s hierarchy of needs?
- Physiological
- Safety and security
- Love and belonging
- Self-esteem
- Self-actualisation
What are physiological needs?
The basic needs for bodily functioning and staying alive; fulfilled by eating, drinking and going to the toilet.
e.g. a living wage, basic safe working environment, access to toilet facilities and running water.
What is safety and security?
To feel safe at work, at home, financially and physically.
e.g. safe working conditions, job security, fair wage rises in line with inflation.
What is love and belonging?
To fulfil social needs such as friendship and family.
e.g. a good team atmosphere, open plan offices, friendly supervision.
What is self-esteem?
To feel worthy and respected.
e.g. a job title that stands out from others, recognition of one’s achievements in front of peers.
What is self-actualisation?
To realise potential and have status in life.
e.g. opportunities for creativity and personal growth, promotion opportunities.
What are the basic motivation methods?
Fair pay
Payment methods
Incentives
Permanent contracts
Good working conditions
How does fair pay motivate employees?
Employees work to earn money to satisfy their needs and wants.
If they don’t think they are receiving a fair amount of pay for their work they will be demotivated and their productivity will decrease.
What are the different payment methods?
Commission
PRP
Piece rate
Overtime
How does commission motivate employees?
Salespeople can be offered commission, which is a percentage of the sales they make, motivating them to sell more.
How does PRP motivate employees?
Performance-related pay, sometimes called a ‘bonus’, this is an extra payment on top of the basic wage for meeting agreed targets.
How does piece rate motivate employees?
The employee is paid per item they produce, which encourages a high work rate; however, the quality of work may drop.
