Therapeuticcommunications Flashcards
1
Q
Decoding
A
The act of interpreting symbols and format
2
Q
Encoding
A
The act of placing a message in an understandable format
3
Q
Therapeutic communication
A
A planned deliberate professional act that involves the use of communications techniques to archive two purposes . A positive relationship with the pairing and a shared understanding of information between the patient and the paramedic