test review 2 Flashcards
1
Q
4 different rules that cover language
A
- phonological- pronunciation
- syntactic-
- semantic- meaning of individual words (sauce vs gravy)
- pragmatic- interpretations `(intentions)
2
Q
semantic triangle
A
-describes the meaning between the connotative and denotative meaning
3
Q
non verbal functions
A
- there are 5
- help us manage conversations, maintain relationships, form impressions, influence, conceal information
4
Q
10 channels of nonverbal behavior
A
- identify an examples
- olfactics- smell
- haptics- touch
5
Q
hurier model
A
- hearing, understanding, remembering, interpretation, responding
- numonics
6
Q
types of listening
A
- 3 types
- informational- 60% as a student
- critical listening- evaluate or analyze what youre hearing
- empathic listening- identifying with the speaker by understanding their experience, emotions
7
Q
sympathetic
A
feeling sorry for someone
8
Q
barriers to effective listening
A
6
- pseudolistening
- selective listening
- information overload
- glazing over
- rebutal
- close mindedness
- competitive interuption
9
Q
5 goals of speaking- chapter 11
A
- speak to:
- inform
- persuade
- entertain
- give honor
- introduce
10
Q
chapter 12- features of an organized presentation
A
- function of an introduction
- function of a body
- function of transitions
- function of conclusion
11
Q
chapter 13- 4 styles of speech
A
- impromptu speech- delivered on the spot with little or no preparation
- extemporaneous - carefully prepared to sound being delivered spontaneously (you know the prompt beforehand)
- scripted speech- scripted word for word and read word for word (state of union address, political speeches)
- memorized speech- composed and memorized word for word
12
Q
appendix- different types of interviews
A
- 2 questions
- dont memorize them all -> self explanatory
13
Q
know how to succeed in a job interview slide*
A
14
Q
majority of test is 4,5,6
A
