Chapter 2- Communication and Culture Flashcards

1
Q

culture

A
  • the totality of learned, shared symbols, language, values, and norms that distinguish one group of people from another
  • set of characteristics common among people
  • we acquire our culture
  • different than nationality, ethnicity
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2
Q

societies

A
  • groups of people who share common cultures

- you can identify with more than one

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3
Q

in groups

A

-groups of people with whom we identify

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4
Q

out groups

A
  • groups we see as different from ourselves

- being part of the outgroup can be exciting but also stressful

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5
Q

enculturation

A

process of acquiring/learning a culture

  • can be done through imitation
  • can be done subconsciously (taking on a accent, body language)
  • can be done through direct instruction
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6
Q

co-cultures

A
  • groups of people who share values, customs, and norms related to mutual interests or characteristic besides their national citizenship
  • can reflect shared activities, beliefs, or characteristics
  • many people identify with multiple co-cultures
  • many co-cultures thrive online
  • ex. freestyle genre, knitting, track 4, gardening
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7
Q

symbols

A
  • cultures vary in their symbols
  • symbol is anything that represents an idea
  • flags and national anthems are both ex. of cultural symbols
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8
Q

values

A
  • cultures vary in their values
  • cultures values are the standards it uses to judge how good, desirable, or beautiful something is
  • US American culture tends to value equal opportunity, material comfort, practicality and efficiency, achievement, democracy, free enterprise, and individual choice
  • safety, power, kindness -> can be set to a similar/diff standard for diff cultures
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9
Q

languages

A
  • cultures vary in their language
  • approx 6,800 languages are used in the world today
  • chinese, spanish, and english (in that order) are the 3 most commonly spoken language
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10
Q

norms

A
  • cultures vary in their norms
  • norms are rules or expectation that guide peoples behavior in a culture
  • greeting norms and norms for politeness often vary considerably across cultures
  • greetings
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11
Q

cultures vary in

A
  • norms
  • language
  • values
  • symbols
  • 4 components of culture
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12
Q

individualistic cultures

A
  • believe the individuals responsibility is to the him or herself
  • capitalism
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13
Q

collectivistic cultures

A
  • believe their responsibility is to their communities

- emphasize family, relationships, kindness

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14
Q

low context cultures

A

-taught to communicate directly and to say what they mean

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15
Q

high context cultures

A
  • taught to convey meaning through subtle behaviors and contextual cues rather than through verbal directness
  • avoids communication to avoid conflict sometimes
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16
Q

low power distance cultures

A
  • believe that no one person or group should have excessive power
  • equality
  • community
  • usually collectivistic
17
Q

high power distance cultures

A
  • certain groups have great power and the average citizen has much less power
  • royal family
  • usually individualistic
18
Q

masculine cultures

A
  • cherish traditionally masculine values
  • ambition, achievement, and the acquisition of goods
  • believe in sex differentiated roles
19
Q

feminine cultures

A
  • cherish traditionally nurturing behavior, quality of life, and service to others, and they tend not to believe in sex differentiated roles
  • usually collectivistic
20
Q

monochronic cultures

A
  • view time as a finite commodity
  • structure
  • routine
  • be on time
  • dont waste my time
21
Q

polychronic cultures

A
  • view time as more holistic and fluid and less structured

- show up when you show up

22
Q

uncertainty avoiding cultures

A
  • drawn to the familiar and are relatively unlikely to take risks
  • structured
  • law and order
23
Q

uncertainty accepting cultures

A
  • open to novel situations and are accepting of people and ideas that are different from their own
  • not afraid of the unknown
24
Q

open minded

A
  • be open minded about cultural differences
  • be mindful
  • avoid ethnocentrism
  • cultural awareness
25
Q

communication codes

A
  • cultural awareness
  • be knowledgeable about different communication codes
  • cultures use different idioms (slang)
  • different jargon (medical lang, acronyms)
  • different gestures
26
Q

flexibility and respect

A
  • be flexible and respectful when interacting with others
  • expect ambiguity
  • appreciate differences in access to communication technology
  • adapt to others
27
Q

effective communicator

A
  • self awareness

- adaptability