Chapter 2- Communication and Culture Flashcards
1
Q
culture
A
- the totality of learned, shared symbols, language, values, and norms that distinguish one group of people from another
- set of characteristics common among people
- we acquire our culture
- different than nationality, ethnicity
2
Q
societies
A
- groups of people who share common cultures
- you can identify with more than one
3
Q
in groups
A
-groups of people with whom we identify
4
Q
out groups
A
- groups we see as different from ourselves
- being part of the outgroup can be exciting but also stressful
5
Q
enculturation
A
process of acquiring/learning a culture
- can be done through imitation
- can be done subconsciously (taking on a accent, body language)
- can be done through direct instruction
6
Q
co-cultures
A
- groups of people who share values, customs, and norms related to mutual interests or characteristic besides their national citizenship
- can reflect shared activities, beliefs, or characteristics
- many people identify with multiple co-cultures
- many co-cultures thrive online
- ex. freestyle genre, knitting, track 4, gardening
7
Q
symbols
A
- cultures vary in their symbols
- symbol is anything that represents an idea
- flags and national anthems are both ex. of cultural symbols
8
Q
values
A
- cultures vary in their values
- cultures values are the standards it uses to judge how good, desirable, or beautiful something is
- US American culture tends to value equal opportunity, material comfort, practicality and efficiency, achievement, democracy, free enterprise, and individual choice
- safety, power, kindness -> can be set to a similar/diff standard for diff cultures
9
Q
languages
A
- cultures vary in their language
- approx 6,800 languages are used in the world today
- chinese, spanish, and english (in that order) are the 3 most commonly spoken language
10
Q
norms
A
- cultures vary in their norms
- norms are rules or expectation that guide peoples behavior in a culture
- greeting norms and norms for politeness often vary considerably across cultures
- greetings
11
Q
cultures vary in
A
- norms
- language
- values
- symbols
- 4 components of culture
12
Q
individualistic cultures
A
- believe the individuals responsibility is to the him or herself
- capitalism
13
Q
collectivistic cultures
A
- believe their responsibility is to their communities
- emphasize family, relationships, kindness
14
Q
low context cultures
A
-taught to communicate directly and to say what they mean
15
Q
high context cultures
A
- taught to convey meaning through subtle behaviors and contextual cues rather than through verbal directness
- avoids communication to avoid conflict sometimes
16
Q
low power distance cultures
A
- believe that no one person or group should have excessive power
- equality
- community
- usually collectivistic
17
Q
high power distance cultures
A
- certain groups have great power and the average citizen has much less power
- royal family
- usually individualistic
18
Q
masculine cultures
A
- cherish traditionally masculine values
- ambition, achievement, and the acquisition of goods
- believe in sex differentiated roles
19
Q
feminine cultures
A
- cherish traditionally nurturing behavior, quality of life, and service to others, and they tend not to believe in sex differentiated roles
- usually collectivistic
20
Q
monochronic cultures
A
- view time as a finite commodity
- structure
- routine
- be on time
- dont waste my time
21
Q
polychronic cultures
A
- view time as more holistic and fluid and less structured
- show up when you show up
22
Q
uncertainty avoiding cultures
A
- drawn to the familiar and are relatively unlikely to take risks
- structured
- law and order
23
Q
uncertainty accepting cultures
A
- open to novel situations and are accepting of people and ideas that are different from their own
- not afraid of the unknown
24
Q
open minded
A
- be open minded about cultural differences
- be mindful
- avoid ethnocentrism
- cultural awareness
25
Q
communication codes
A
- cultural awareness
- be knowledgeable about different communication codes
- cultures use different idioms (slang)
- different jargon (medical lang, acronyms)
- different gestures
26
Q
flexibility and respect
A
- be flexible and respectful when interacting with others
- expect ambiguity
- appreciate differences in access to communication technology
- adapt to others
27
Q
effective communicator
A
- self awareness
- adaptability
