Test 2 Part 5 Flashcards
Attitude
A favorable or unfavorable evaluative reaction towards something, someone, exhibited in one’s beliefs, thoughts, feelings, or intended behvaior
Attitudes can be
Negative, neutral, and postitive
ABC of attitudes
Affect
Behavioral patterns
Cognition
Attitudes affect
Our actions
Actions modify
Our attitudes
Explicit attitude
An attitude that we are aware of, that shapes our conscious choices and actions are are measurable on questionnaires
Explicit attitude example
I like Tim Hortons let me go get some now
Implicit attitude
An attitude that we are unaware of that may influence our behavior in ways we do not recognize and is measured in various indirect ways
Implicit attitude example
Sitting further away from a person who belongs to a group that you have negative implicit attitudes against
2 ways to view persuasive messages
Central route persuasion and peripheral route persuasion
Central route persuasion
We think hard about a message, we concentrate, and if we’re persuaded, it’s by the logical strength of the arguments
Peripheral route persuasion
We’re persuaded by cues in the message or the situation
Fact but thoughtless change in attitudes
Persuasion example magazine ads
Central route-Lots of words about big purchases
Peripheral route-Connects random objects
Key factors of the central route effect
Motivation and opportunity
Motivation
People will be more likely to process information through the central route when they are highly motivated and when they have the knowledge or expertise to understand the information
Opportunity
Central route is effective when people have sufficient time and freedom from distraction, and when the information is not overwhelmingly complex relative tot their knowledge
Peripheral route uses
Rule of thumb heuristics
Rule of thumb heuristics examples
Trust the experts Long messages are credible Speaker is articulate and appealing Has apparently good motives Has several arguments
6 weapons of conformity
Scarcity Authority Liking Social proof Consistency Reciprocity
Scarcity
Time limits or limited amounts
Authority
Authority figures know best so I can trust them
Liking
If you like them, we support them and are guilty of saying no.
Sales people draw attention to things you have in common
Social proof
(normative social proof) Lots of people like it so I should too. Testimonials
Consistency
We want to keep our actions lined up with out words
Foot in the door technique