Teamwork And Conflict *G11 Flashcards
📌 What is a good team: important aspects *2
*members understand duties, rights and responsibilities to avoid role ambiguity
*role overload: additional roles on remaining members
What’s a good team *6
*understand roles
*synergy within team
*open minded
*respecting opinions
*communication
*strong leader
Understand roles *2
*responsibility is understood and it is known what is expected
*so different skills are appreciated and compensated
Synergy within team
Combined efforts creates bigger outcome than individual effort
Open minded *2
*giving and receiving constructive criticism
*helps discuss aspects that are and aren’t working
Respecting opinions
More productive to agree to disagree that waste time arguing
Communication *2
*clear instructions and feedback keeps everyone informed
*helps informs what still needs to be achieved
Strong leader *3
*flexible leadership
*supports in different arises
*motivates
Forming *5
*roles aren’t clear
*have to get to know each other and understand why they are in the team
*boundaries will be tested
*purpose, roles, guidelines are implemented
*lack of confidence to work alone
Storming *3
*members decide who they want personal relationships with
*competing and challenging for better position+to look better
*manager must coach members to work together, overcome differences and work towards common goals
Norming *4
*settling into roles
*more open communication + group cohesion becomes stronger
*communicate freely on a social level
*manager supports members and endures success is celebrated
Open communication can be
Constructive criticism
Performing *4
*awareness of who is done and who does it
*members cooperate to achieve common goal
*members take responsibility for contributions, roles flexible
*role of manager now: coaching «< helping struggling members
Adjourning *5
*task completed, team terminated
*member find other positions
*feeling of loss when member leave
*still be good if cohesiveness
*manger reminds team of success, celebrations go capitalise on achievements for the future
Team dynamics *3
Interaction between personalities*, characteristics and working relationships
Team dynamics can be *2
*positive - more productive
*negative - fail to work together - poor team performance
Berlin theory
9 roles for a team to function successfully
Why can too many/little of the Sam’s people lead to no success
Lack of balance
Thinkers *3
*evaluator
*plant
*specialist
Evaluator *2
*monitors situations to look for opportunities
*strategically thinks about optimal utilisation of opportunities
Plant *2
*creative who thinks outside the box
*solves problems in imaginative ways
Specialist *3
*has uncommon valuable skill
*been doing it, has experience
*shares knowledge with group
People orientated *3
*resource investigator
*team worker
*coordinator
Resource investigator aka networker *2
*export who loves talking to others
*establish and network needed connections
