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Business > CSR *G11 > Flashcards

CSR *G11 Flashcards

1
Q

Corporate social responsibility *2

A

The relationship between the business and the society*
And the degree the business impacts society*

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2
Q

The idea of CSR

A

The business has the responsibility to focus on its profits, people and the environment

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3
Q

CSR in a business context:
Business is managed in a way…. *3

A

That ensures profitability* while acting in a manner that will meet society’s expectations* by contributing to society and the environment*

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4
Q

King code

A

Business being a good corporate citizen + actions that shows it cares

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5
Q

Profitability aka

A

Commercial sustainability

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6
Q

CSR issues *8

A

Crime
Poverty
Lack of education
Unemployment
Environmental concerns
Poor health services
Inequality
Poor housing

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7
Q

Questions when discussing CSR issues *5

A

*bs level of responsibility to address
*to whom will be responsible
*how long will business be responsible
*how it will impact day to day operations
*responsibility of each stakeholder

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8
Q

Crime *3

A

*consumers stray away
*hinders productivity
*repairing/replacing is costly

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9
Q

Poverty *3

A

*not supporting community worsens poverty
*poverty leads to crime
*less money spent on bs

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10
Q

Lack of education

A

Less skilled people = less qualified workers

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11
Q

Unemployment *2

A

*a result of not employing people from community
*people can revolt

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12
Q

Poor health *2

A

*takes longer to recover
*bs can partner with initiatives, fund blood drives, etc

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13
Q

Inequality *2

A

*not hiring certain people creates unfair gaps
*looks bad on bs end

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14
Q

Poor housing *3

A

*people and employees at risk of harm
*less efficiency
*bs could join initiatives

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15
Q

Primary responsibility *3

A

*bs obligations to look after interest of stakeholders
*who are directly affected by bs activities/success
*employees, shareholders

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16
Q

Secondary/broader responsibility *3

A

*bs obligations to look after the interest
*of stakeholders indirectly affected by bs activities
*community, government, environment

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17
Q

Responsibility pyramid from the bottom up *4

A

*economic
*legal
*ethical
*discretionary

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18
Q

Economic responsibility *3

A

*Ensure bs is economically active
*Produce g/s sold @ profit *where internal stakeholders will benefit

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19
Q

Legal *2

A

*ensures it respects the laws of the country
*obeying laws makes bs a responsible citizen in the broader society

20
Q

Ethical responsibility *2

A

*ensuring it’s making ethically sound business decisions
*that don’t have negative impacts on stakeholders and the environment

21
Q

Discretionary responsibility *3

A

*ensuring values are practiced (both internal/external activities)
*consider how, who, what to give back to
*higher level of responsibility&raquo_space;> simply not harming others

22
Q

Arguments for CSR *5

A

*bs assisting community creates greater support and loyalty
*consumers move away if social issues aren’t acted on - crime/poverty
*increased standard of living > more people are able to spend
*giving back to environment ensures future can prosper
*promotes ethical bs practice

23
Q

Arguments against CSR *5

A

*detracts bs from core activities
*money spent on it reduces profit
*state shifts responsibility
*misleads stakeholders regarding sustainability
*difficult to measure benefits

24
Q

CSR and sustainable business practice *4

A

*environmentally sustainable
*socially sustainable
*society sustainable
*influence suppliers

25
Q

Make operations environmentally sustainable *3

A

*ensure it acts in ethical manner
*cut back on wastage and respectfully non renewable resources
*bs held accountable for environmental practice - CO2 tax, sustainable packaging

26
Q

Environmentally sustainable:
What to take into consideration to ensure bs operates in ethical manner *3

A

Pollution, depletion of resources, destroyed ecosystems

27
Q

Make operations socially sustainable

A

*ensuring important issues are addressed and dealt with

28
Q

Socially sustainable workplace *5

A

*BEE/BBBEE - government initiative - preference of POC
*trade union involvement
*occupational health and safety
*skills development and empowerment
*health issues

29
Q

Make society sustainable 2x2

A

bs must focus on its input on community because it functions better in a strong, happy and stable community*
bs must develop capacity by addressing social issues through Programmes*

30
Q

Social issues eg

A

Healthcare
Education

31
Q

Influence suppliers *3

A

*monitor value chain to ensure there are no negative impacts on society, the environment and the business
*pressure suppliers to be sustainable or seek alternatives
*take precautions to ensure sustainable bs practice is not seen with unethical suppliers

32
Q

Interest groups aka

A

Stakeholders

33
Q

Stakeholders include *3

A

Network, community, workers

34
Q

Stakeholders are…

A

Affected by bs practices

35
Q

Stakeholders can be _, _, _, affected *3

A

*socially
*economically
*environmentally

36
Q

Stakeholders *8

A

Staff
Clients
Shareholders
Regulators
Government
Media
Communities
Suppliers

37
Q

Stakeholders interest insignificant, business influence low

A

Low priority

38
Q

Stakeholders interest insignificant, business influence high

A

Medium priority

39
Q

Stakeholders interest significant, business influence low

A

Medium priority

40
Q

Stakeholders interest significant, business influence high

A

High priority

41
Q

GRI

A

a non-profit organization that helps businesses and other organizations report on their sustainability performance

42
Q

What does GRI stand for

A

The Global Reporting Initiative

43
Q

CSI is more about

A

Wanting something in return as opposed to giving to charity

44
Q

Example of CSR and CSI

A

CSR - add two rand for hope
CSI - healthcare in communities

45
Q

CSR vs CSI *7

A

*peripheral to core business > strategic, leverages core competencies
*small scale > replicable
*no financial return > financial and social return
*not very innovative > new market, products and services
*no strategic advantages > strategic advantage
*provides volunteering > core professional skills
*no brand differentiation > sets competition apart

Business (26 decks)

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