Teamwork

Question 1

Mission

Answer 1

The reason that an organization, department, or project team exists.

Question 2

Objectives:

Answer 2

Broad statements of a desired future condition based on what needs to be to achieved.

Question 3

Goals:

Answer 3

Statements of specific, measurable results to be achieved in accomplishing the objectives.

Question 4

Strategies:

Answer 4

Descriptions of specific tasks required to accomplish the goals.

Question 5

Tasks:

Answer 5

Work assigned or taken on as part of one’s responsibilities.

Question 6

Values:

Answer 6

A deeply held set of beliefs that guide organizational behavior

Question 7

efficient

Answer 7

(doing things right)

Question 8

effective

Answer 8

(doing right things)

Question 9

team

Answer 9

is any group that is committed and organized to work together to achieve a common purpose.

Question 10

Characteristics of a productive team include the following:

Answer 10

identical mission and goals,
a high level of quality communication,
shared leadership,
encouragement of flexibility and creativity,
freedom to make mistakes, and
a “we” rather than an “us versus them” philosophy.

Question 11

Synergy

Answer 11

is the interaction of two or more people or teams so their combined result is greater than the sum of individual efforts. In other words, 1 + 1 = 3.

Question 12

solving problems

Answer 12

Step 1: Identifying the Problem > Leads to > Problem Statement
2
Step 2: Examining Basic Causes > Leads to > Root Causes
3
Step 3: Evaluating Possible Solutions > Leads to > Determining Options
4
Step 4: Choosing Best Solution(s) > Leads to > Action Plan
5
Step 5: Implementing Solution(s) > Leads to > Desired Result

Question 13

Pareto Chart

Answer 13

used to identify which significant factors need to be addressed first, based on a ranking of importance.
An analysis tool used for separating the few significant factors from the insignificant many.

Question 14

interpersonal behaviors

Answer 14

persuasive — influences the thinking of others
open-minded — is impartial or unbiased; is receptive to new ideas
sensitive — shows understanding of others; anticipates how others will feel as a result of what is said or done
gregarious — expresses a personal interest in people; is sociable and easy to speak with
communicative — listens without judging; is articulate; has strong writing skills
opinionated — has courage of his or her convictions