Escorted vacations Flashcards

1
Q

escorted vacation

A

is a prearranged journey to one or more destinations that typically includes transportation, accommodations, sightseeing, and other components—plus the services of a professional tour director or escort from arrival at the first destination to departure at the final stop on the itinerary.

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2
Q

independent tour

A

a prepaid vacation package that includes hotels, transfers, tours, meals and some airfare in some cases

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3
Q

Host vacation

A

Different hosts are available at each destination, they don’t travel with you but have a specific time to meet with them

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4
Q

Millennials

A

born after 1980 and Generation Z

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5
Q

Generation X and Y

A

born between 1965 and 1980

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6
Q

Baby Boomers

A

born between 1945 and 1965)

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7
Q

database marketing,

A

keeping detailed records of clients’ demographic and psychographic data to segment the market and target qualified prospects.

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8
Q

assertive question

A

Are you open to the idea of an escorted vacation?
Is meeting people usually an important part of your vacation experiences?
Are you bothered by all the stress that a fully independent journey like the one you’re proposing entails?

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9
Q

benefit

A

is the positive result that a feature brings to a particular client.

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10
Q

feature

A

is an inherent characteristic of a product or a service;

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11
Q

Knowing the destinations (and their seasonality) on an escorted vacation itinerary is an important part of

A

making a recommendation

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12
Q

A vacation package that includes the services of a professional tour director or escort from arrival to departure points on an itinerary is known as a(n)

A

escorted vacation

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13
Q

The top four reasons clients say they like escorted vacations:

A

1) friendships, 2) the tour director, 3) value, 4) unique experiences. 5) Security

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14
Q

Making a recommendation

A

involves three key skills: summarizing, presenting features and emphasizing benefits, and destination selling.

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