TB 97, keys to effective communication Flashcards
1
Q
wearing mirrored sunglasses/ carrying of a flashlight as a weapon/ neatley groomed uniform are non verbal communication skills, this best described as?
A
object signals
2
Q
when you emphasis on certain words, this tone can influence the way others perceive what is said/ this type of non verbal comms is best described as?
A
voice signals
3
Q
belittling, making a fool of, embarrassing, or challenging someone is best describe as?
A
facing down
4
Q
experts have broken non verbal communication to how many catagories?
A
5
5
Q
The public distance for strangers is? Or more.
A
12 feet or more
6
Q
Nonverbal communication can be the most meaningful way in which to communicate with the public with? Of communication sent through nonverbal her body language means.
A
50 to 60%
