Study Guide: The Quality System Flashcards

1
Q

The four tiers of a quality manual

A

Policies
Procedures
Instructions
Records

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2
Q

Critical to documentation of a quality system

A

Compliance, Accuracy, Clarity

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3
Q

ISO9001:2015 which type of standard

A

International Standard

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4
Q

Most comprehensive audit

A

Quality System Audit

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5
Q

Addressing Corrective actions are often

A

Poorly completed

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6
Q

Audit steps

A

Pre-examination
Suitability
Examine implementation

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7
Q

Data entry errors, re-educating staff are ______ costs

A

Internal Failure

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8
Q

Proficiency testing for all employees by an external organization is a _____ cost

A

Appraisal Cost

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9
Q

Money spent to review suppliers is ______ cost

A

Prevention cost

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10
Q

As failure costs decrease, appraisal activities _______

A

Decrease

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11
Q

Equipment depreciation is an example of ________

A

Appraisal Cost

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12
Q

A quality system audit is a _____ cost

A

Prevention Cost

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