Standard for Project Management Flashcards
The end result of a process or project, emphasizing benefits and value rather than just deliverables.
Outcome
A grouping of projects, programs, and operations managed to achieve strategic goals.
Portfolio
A quantifiable artifact that can be an end item or component.
Product
A group of related projects managed in a coordinated way for greater benefit.
Program
A temporary effort to create a unique product, service, or result.
Project
The application of skills and techniques to meet project goals, regardless of method.
Project Management
The individual responsible for leading the project team to deliver outcomes.
Project Manager
The group of people doing the work to meet project objectives.
Project Team
The broader structure (projects, portfolios, etc.) used by an organization to create value.
System for Value Delivery
The benefit, importance, or usefulness of something; can be financial, functional, or societal.
Value
8 core project functions
- Provide Oversight & Coordination – Guides planning, monitoring, and team well-being
- Present Objectives & Feedback – Incorporates customer/end user input
- Facilitate & Support – Encourages collaboration, resolves conflict
- Perform Work & Contribute Insights – Delivers outcomes using team expertise
- Apply Expertise – Supplies subject matter knowledge
- Provide Business Direction & Insight – Aligns deliverables with strategy
- Provide Resources & Direction – Secures decisions, budget, support
- Maintain Governance – Ensures alignment with business objectives
11 Internal Environment factors
- Process assets – Tools, templates, PMO frameworks
- Governance documentation – Policies, procedures
- Data assets – Metrics, document libraries, historic data
- Knowledge assets – Lessons learned, subject matter expertise
- Security & safety – Access, confidentiality, and physical security
- Org. culture, structure, governance – Mission, values, ethics, hierarchy
- Geographic distribution – Work locations, virtual teams
- Infrastructure – Facilities, IT capacity, telecom systems
- IT software – Scheduling, collaboration, and automation tools
- Resource availability – Contracts, procurement, skilled people
- Employee capability – Skills, knowledge, specialized expertise
8 External Environment factors
- Marketplace conditions – Competition, branding, tech trends
- Social/cultural issues – Customs, holidays, political climate
- Regulatory environment – Laws on security, conduct, procurement
- Commercial databases – Industry cost/risk datasets
- Academic research – Benchmarking and best practices
- Industry standards – Quality, safety, environmental norms
- Financial considerations – Inflation, exchange rates, taxes
- Physical environment – Weather, site conditions, natural events
3 Forms of Product Management
- Program Management within a Product Life Cycle
o For complex/larger products
o Uses multiple programs/projects throughout the product’s evolution - Project Management within a Product Life Cycle
o Oversees product enhancements as part of ongoing business activities
o Charters individual projects as needed - Product Management within a Program
o The entire product lifecycle is managed as part of a single program
o Ties product direction closely to program-level benefits like customer value and advocacy
acting responsibly and ethically while managing resources and relationships. It involves caring for what’s entrusted to you — including finances, people, the environment, and long-term impact.
Stewardship
3 Contributing Factors to a Collaborative Project Team Environment (TOP)
Team Agreements
Organizational Structures
Processes
The condition of having the right, within a given context, to make relevant decisions, establish or improve procedures, apply project resources, expend funds, or give approvals.
Authority
The condition of being answerable for an outcome. (Cannot be shared)
Accountability
The condition of being obligated to do or fulfill something. (Can be shared)
Responsibility
11 aspects of a project Stakeholders can affect (SSCPPOCBRQS)
- Scope/Requirements
– By identifying the need to add, adjust, or remove project requirements. - Schedule
– By suggesting ways to accelerate or delay delivery of key activities. - Cost
– By helping reduce costs or introducing steps/resources that may increase costs. - Project Team
– By enabling or restricting access to necessary people or expertise. - Plans
– By contributing ideas for planning or suggesting changes to work activities. - Outcomes
– By enabling or blocking work needed for desired results. - Culture
– By influencing or even defining the team’s engagement norms. - Benefits Realization
– By helping define long-term goals to ensure value is delivered. - Risk
– By setting risk thresholds and participating in risk management. - Quality
– By defining and enforcing quality expectations. - Success
– By identifying what success looks like and how it will be evaluated.
3 Key elements of a business case (BPB)
Business Need
Project Justification
Business Strategy
7 skills supporting systems view of the project (ECCSUUP)
Empathy
Critical thinking
Challenging of assumptions
Seeking external
Use of integrated methods
Use of modeling
Proactive integration
11 Positive outcomes of recognizing and responding to system interactions (EAPCAAIECDC)
Early consideration
Ability to adjust
Provision of ongoing info
Clear communication
Alignment
Adaptability
Identification
Exploitation
Clarity
Decision making
Comprehensive and informed risk id
19 Leadership skills and techniques
- Focusing a project team around agreed goals
- Articulating a motivating vision for the project outcomes
- Seeking resources and support for the project
- Generating consensus on the best way forward
- Overcoming obstacles to project progress
- Negotiating and resolving conflict within the team and with stakeholders
- Adapting communication style and messaging for the audience
- Coaching and mentoring fellow team members
- Appreciating and rewarding positive behaviors and contributions
- Providing opportunities for skill growth and development
- Facilitating collaborative decision making
- Employing effective conversations and active listening
- Empowering team members and delegating responsibilities
- Building a cohesive project team that takes responsibility
- Showing empathy for team and stakeholder perspectives
- Having self-awareness of one’s own bias and behaviors
- Managing and adapting to change during the project life cycle
- Facilitating a fail-fast/learn-quickly mindset by acknowledging mistakes
- Role modeling desired behaviors
