Quiz 2 Delivery PD Flashcards
A condition or capability that is necessary to be present in a product, service, or result to satisfy a business need.
Requirement
A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.
Work Breakdown Structure
A checklist of all the criteria required to be met so that a deliverable can be considered ready for customer use.
Definition of Done
The degree to which a set of inherent characteristics fulfills requirements.
Quality
All costs incurred over the life of the product by investment in preventing nonconformance to requirements, appraisal of the product or service for conformance to requirements, and failure to meet requirements.
Cost of Quality
6 Key Criteria for Well Documented Requirements
1) Clear
2) Concise
3) Verifiable
4) Consistent
5) Complete
6) Traceable
6 Key Problems Caused by Ineffective Requirements Management
1) Rework
2) Scope Creep
3) Customer Dissatisfaction
4) Budget Overruns
5) Schedule Delays
6) Overall Project Failure
3 Ways to describe completion variables
1) Acceptance or completion criteria
2) Technical performance measures
3) Definition of done
Cost of Compliance (Prevention) 4 Examples
1) Product / service requirements
2) Quality planning
3) Quality assurance
4) Training
Costs of Compliance (Appraisal) 3 Examples
1) Verification
2) Quality Audits
3) Supplier Rating
Cost of Non Compliance (Internal) 4 Examples
1) Waste
2) Scrap
3) Rework
4) Failure Analysis
Cost of Non Compliance (External) 5 Examples
1) Repairs and Servicing
2) Warranty Claims
3) Customer Complaints
4) Returns
5) Reputation Damage
4 Reasons for Suboptimal Outcomes
1) Experimental and High Risk Projects
2) Market Timing and Competitive Factors
3) Uncertain Outcomes
4) Project Management Influence
Addresses activities and functions associated with delivering the scope and quality that the project was undertaken to achieve.
Delivery Performance Domain
The sum of products, services, and results to be delivered in a project.
Scope
4 Agile Scope Management Tools
1) Themes
2) Epics
3) Features
4) User Stories