Stakeholders Flashcards

1
Q

What is a stakeholder?

A

A person or group of people who have an interest in the success of an organisation.

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2
Q

What is an internal stakeholder?

A

Those who work inside the business or have financed a business (e.g. employees, manager, shareholders)

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3
Q

What is an external stakeholder?

A

Those who are outside the business but have an interest in its success (e.g. government, suppliers, banks)

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4
Q

What is stakeholder interest?

A

This is what the stakeholder wants from the business- it’s the reason they’re a stakeholder (e.g. an employee wants to receive a fair wage for their work)

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5
Q

What is stakeholder influence?

A

These are the actions that a stakeholder can take which will affect a business (e.g. an amployee could offer good/bad customer service)

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