management of people end of topic test Flashcards
Describe the stages of recruitment (4)
Identify the vacancy- when a position becomes available in the organisation.
Carry out a job analysis- a detailed study of what the job actually involves-tasks, responsibilities, workload etc.
Job description- a written document containing the main details of the job- tasks, responsibilities, job title, department etc.
Person specification- a written document outlining the ideal person required for the job- skills, qualities, experience, qualifications.
Describe ways in which a business can identify the best candidate in the selection process (3)
Application forms- a structured set of questions completed by the applicant including personal details , experience and references.
Testing- when candidates complete a series of exercises, tasks or activities in order to generate a score/result e.g. medical tests.
Interviews- a formal meeting between an applicant and a member of staff to ask a series of questions relating to the job e.g. one-to-one interview.
Compare internal and external methods of recruitment (2)
Internal recruitment will still leave a vacancy that needs to be filled whereas external recruitment will increase the total number of staff.
Internal recruitment can be cost effective as an internal email may be sufficient to inform staff whereas external recruitment can be very expensive as recruitment agency fees are high.
Discuss the costs and benefits of training (5)
One benefit of training is that there will be increased productivity as staff are better skilled. In addition, the quality of the finished product will be improved. However, financial cost of training can be high as off the job training may need to be paid for.
Another benefit of training is that fewer accidents will occur. However, once staff are trained they may leave for better paid jobs.
Describe ways in which an organisation can motivate their staff (2)
Bonus- receiving an additional payment on top of a salary or time rate.
Extra holiday entitlement- being offered more paid days off work than the legal minimum.
Describe 2 methods of industrial action (2)
Strike- workers refuse to enter the workplace or carry out any of their normal duties.
Go slow- deliberately working at a slower pace.
Explain the impact of industrial action (2)
If employees are taking strike action this means that production may have to stop as they will not be at work.
If employees are picketing outside the organisation this may lead to bad press and publicity for the organisation.
Describe 2 pieces of legislation (2)
National minimum wage act 1998- right to receive the minimum wage per hour as set by the government.
National living wage regulations- right for workers over 25 years old to receive the government-set living wage.
Describe the ways technology can be useful in an organisation (2)
Databases- to store employee data such as addresses, rates of pay, qualifications achieved etc.
E-mail- can be used to contact candidates to invite them for an interview.
