Operations Flashcards
1
Q
What is operations?
A
Operations is concerned with the manufacturing of goods (and provision of a service) within an organisation. It includes how production is carried out, how to ensure quality and how to minimise your impact on the environment.
2
Q
What are the 3 stages of operations?
A
Input
Process
Output
3
Q
Input
A
Gathering the resources needed to make products/services- raw materials, machinery, labour, finance.
4
Q
Process
A
Using the inputs to make finished products/services- this is known as “processing the inputs” (manufacturing).
5
Q
Output
A
The final product/service and the distribution of it to the customer.
