N5 Business Management

This class was created by Brainscape user Chloe Leaper. Visit their profile to learn more about the creator.

Decks in this class (46)

Needs, wants, goods, services etc
What is a need,
What is a want,
What is a good
5  cards
The cycle of business
First stage,
Second stage,
Third stage
4  cards
Factors of production
What are the 4 factors of production,
Land,
Labour
5  cards
Chain of production
What is a chain of production
1  cards
Sectors of Industry
What is the primary sector,
What is the secondary sector,
What is the tertiary sector
3  cards
The Private Sector
What is the private sector,
What are the three types of busin...,
What is a sole trader
22  cards
The Public Sector
What is the public sector,
What are the key features of the ...,
What are the four public sector o...
13  cards
The Third Sector
What is the third sector,
What are the 2 third sector organ...,
What are the key features of char...
17  cards
Customer Satisfaction/Customer Service/Customer Care
What is customer satisfaction,
How do organisations ensure custo...,
How do organisations know if cust...
4  cards
Internal Factors
What are internal factors,
What are the 3 internal factors,
What is availability of finance
8  cards
External Factors
What are external factors,
What are the 6 external factors p...,
Political
27  cards
Stakeholders
What is a stakeholder,
What is an internal stakeholder,
What is an external stakeholder
5  cards
Private Sector stakeholders
What are the private sector stake...,
What is the interest and influenc...,
What is the interest and influenc...
10  cards
Public Sector Stakeholders
What are the public sector stakeh...,
What is the interest and influenc...,
What is the interest and influenc...
5  cards
Third Sector Stakeholders
What are the third sector stakeho...,
What is the interest and influenc...,
What is the interest and influenc...
6  cards
Marketing
Marketing involves,
Describe the term market,
Describe the term market share
5  cards
Market research
What are the 2 types of market re...,
Field research,
Advantages of field research
27  cards
Customers and Market Segmentation
What is market segmentation,
What are the 6 different market s...,
Example for age
9  cards
Marketing Mix
What is the marketing mix,
Describe product,
Describe price
54  cards
Advertising
What is the point of advertising,
What are informative adverts,
What are persuasive adverts
25  cards
Ethical marketing
What are business ethics,
What is the advertising standards...,
What do the asa do
3  cards
Technology in marketing
Types of technology used in marke...,
Spreadsheets,
Databases
7  cards
E-commerce
What is e commerce,
What are the advantages of e comm...,
What are the disadvantages of e c...
5  cards
marketing test
Describe personal interviews and ...,
Describe one cost and one benefit...,
Describe two pricing strategies
10  cards
Recruitment
What are the 5 stages of,
What are the 5 stages of recruitment,
Describe identify the vacancy
11  cards
Selection
What is selection,
What are the 5 stages of selection,
Describe application forms
12  cards
Training
Benefits of training 5,
Costs of training 3,
What is induction training
18  cards
Motivating and Retaining
What are the 6 financial incentiv...,
Describe increased salary,
Describe time rate
18  cards
Industrial Relations
What is the role of trade unions 4,
What are the 7 types of industria...,
Describe go slow
10  cards
Legislation
What are the 5 pieces of legislation,
Equality act 2010,
National minimum wage act 1998
4  cards
Technology- management of people
What are the 6 pieces of technology,
Databases,
Word processing
7  cards
management of people end of topic test
Describe the stages of recruitment 4,
Describe ways in which a business...,
Compare internal and external met...
9  cards
Operations
What is operations,
What are the 3 stages of operations,
Input
5  cards
The Supplier
What is the supplier,
Price description,
Price justification
19  cards
Inventory Management
What is understocking,
What are the consequences of unde...,
What is overstocking
5  cards
Inventory Record Keeping
What are the 2 ways of inventory ...,
Describe manual record keeping,
What are 3 types of computerised ...
7  cards
Inventory Control
Describe maximum inventory level,
Describe minimum inventory level,
Describe re order level
5  cards
Methods of Production
What are the 3 methods of production,
Describe job production,
Advantages of job production
18  cards
Quality
What are the 7 ways of achieving ...,
Describe quality inputs,
Describe quality control
10  cards
Ethics and the Environment
What are 4 ways a business can be...,
Advantages of being ethical,
Disadvantages of being ethical
6  cards
Technology in operations
What are the 7 pieces of technolo...,
Computer aided design cad,
Computer aided manufacture cam
8  cards
Sources of Finance
What are the sources of finance o...,
What are the sources of finance o...,
What are the sources of finance o...
33  cards
Income Statement
How do you find the profit made,
What does the amount of profit ma...,
What are some reasons a business ...
10  cards
Technology in Finance
What are the 6 types of technolog...,
Describe spreadsheets,
Advantages of using spreadsheets
8  cards
Cash Budgets
What is the purpose of a cash budget,
What is the purpose of a cash budget,
How does a business generate cash
6  cards
Break-even
What is break even,
Describe fixed costs,
Describe variable costs
6  cards

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N5 Business Management

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N5 Business Management
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  • 83 flashcards
  • 240 learners
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