Staff training and development Flashcards
1
Q
Why is training of staff important?
A
It helps staff have a better knowledge of their job and allows them to do it more efficiently and helps them develop.
2
Q
Why is it important for a business to have well trained staff?
A
It helps the business improve productivity/ efficiency, the staff will be more motivated as they are being valued, it will help the business be presentable and as a result customers will use the business more because of the good reputation.
3
Q
what are the disadvantages of training staff?
A
it cost the business money, and staff time is lost so they aren’t working while getting trained. the staff may leave after the business has spent money on them.