Staff training and development Flashcards

1
Q

Why is training of staff important?

A

It helps staff have a better knowledge of their job and allows them to do it more efficiently and helps them develop.

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2
Q

Why is it important for a business to have well trained staff?

A

It helps the business improve productivity/ efficiency, the staff will be more motivated as they are being valued, it will help the business be presentable and as a result customers will use the business more because of the good reputation.

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3
Q

what are the disadvantages of training staff?

A

it cost the business money, and staff time is lost so they aren’t working while getting trained. the staff may leave after the business has spent money on them.

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