SOP Flashcards
When requesting a Police response, EMS units
should include
The priority of the request (“OT”, “Police Assistance”, or “Routine”) as well as a brief description of the situation for inclusion in the CAD text if possible
OT
“OT” is used for situations in which the scene is unsafe and an immediate multiple police unit response is requested (TYPE Code: OT). Declaring an “OT”
will also generate a response from an EMS Field Supervisor and an additional ambulance
Police Assistance
Requesting “Police Assistance” should be used for situations in which the scene is still under
control but could potentially become violent or there is some other reason for a rapid police response
Police Assistance will result in what type of CAD notification?
Priority 1
Routine
As the pro-word implies, this type of request is used in situations where there is no threat present and a routine police response would be appropriate.
Routine will result in what type of CAD notification?
Priority 3
Upon receipt of a voiced “OT” or “HELP” call
dispatcher shall immediately transmit a brief high-low alert tone indicating high priority radio traffic to follow
The Dispatcher will then announce “All units stand by- has an OT at –All units Stand by”
Who should respond to an OT?
The closest available ambulance
and Division Supervisor will then be dispatched to the incident. Only units that
have been assigned to the incident should respond to maintain unit
accountability and to ensure police have access to the scene.
Upon receipt of a portable or vehicle
“trouble alarm”, the dispatcher shall transmit a brief high-low alert tone indicating
high priority radio traffic to follow and advise “All Units Stand by”. Using the “RADIO”
command in the CAD system, the Dispatcher will attempt to identify the person or
vehicle assigned the radio that has been activated. Th dispatcher shall ask:
“What is your Activation Status?”
If the unit assigned the portable or vehicle is not known, the dispatcher will announce the portable or vehicle ID number and request they identify themselves to confirm their status. If it can not be determined which unit has
activated their trouble alarm:
If it can not be determined which unit has
activated their trouble alarm, a roll call of all units should be taken. Units currently assigned to incidents and still on scene shall be called first as they
have the highest likelihood to be experiencing a dangerous situation. Having ascertained the safety of all units on scene of an incident, other units will then be contacted.
Any vehicle or portable radio that is found to frequently transmit “accidental” trouble alarms
should be turned in for evaluation.
Boston EMS shall transport patients to an appropriate health care facility in accordance with
105 CMR 170.000: Emergency Medical Services System regulations and an OEMS approved point of entry plan.
Where should a patient be transported?
All patients should be transported to the closest appropriate hospital. Sometimes, a
patient’s medical condition makes it more appropriate to take the patient to a hospital that is not the closest geographically and the patient should be transported to the according to condition specific point of entry plan
Unstable patients should be transported to:
should be transported to the closest emergency department, or as required under a condition specific point of entry plan.
Definition of an unstable patient:
“one whose vital signs have significantly changed (either upwards or downwards) from normal ranges, in the absence of interventions. If there is any question about the stability of the patient, transport to the closest hospital.
