SM-Monitoring Officer - PN424

Question 1

Duties of a monitoring officer

Answer 1

Undertake remote monitoring

Attend incidents either as ordered or following a RA while monitoring

Gather evidence on operational performance, including behaviour and attitude

Take command if necessary

Make sure SSOW are in place

Provide support and guidance to the IC

Report to the PRC and PRO

Report findings to improve service delivery and to record good practice

Question 2

Describe the monitoring officer tabard

Who would provide the MO with feedback at an incident?

When can a MO leave an incident?

Answer 2

White yoke and yellow lower body marked Monitoring officer

ORT

Generally when a stop has been sent and this shows a decrease in attendance - however at protracted incidents there might be a need for the MO to remain at scene & this should be considered in the relief plan

Question 3

Describe the recording of evidence at an incident

Answer 3

The MO is required to record the areas of best practice and under performance on the Incident monitoring database. This is checked by the administrator and an email generated to the line manager. Individuals can discuss this with the reporting manager, it’s best practice to discuss the main issues at the time before leaving the incident.

Question 4

What is the health and safety document called that the LFB has accepted as the model for H and S management?

What does this document state?

Answer 4

Number 65 - HSG65 - successful health and safety management

Monitoring systems should be in place.. also that an important component in any system is active monitoring of activities to make sure that plans, objectives and performance standards are met

Question 5

Concerning the IMS - are individuals named in this process?

Answer 5

Nope - to maintain confidentiality