Scope management

Question 1

Scope management

Answer 1

• Defining what work is required
  -What will be deliverable during the project
  -Scope 要clear 同得到approval before work starts
  -Requirement from all stakeholders

Question 2

Scope management
Gold plating

Answer 2

Delivering more that what is required in scope
not allow

Question 3

Scope management process

Answer 3

-Plan scope management (Planning)
-Collect requirement (Planning)
-Define Scope (Planning)
-Create WBS (Planning)
-Validate scope (Monitoring & Controlling)
-Control scope (Monitoring & Controlling)

Question 4

Plan scope management (Planning) 1st

Answer 4

Output : Scope management plan & Requirement management plan

Question 5

Plan scope management (Planning) 1st
Scope management plan

Answer 5

-details project scope statement
-Creation of WBS
-How the WBS will be maintained and approved
-How request for changes to the detailed project scope statement will be process
-What is excluded from the project

Question 6

Plan scope management (Planning) 1st
Requirement management plan

Answer 6

• How requirements will be analyzed, documented and managed
  -requirements 點樣planned, tracked and reported
  -requirements 分次序
  -Product metrics
  -Traceability structure

Question 7

Collect requirement (Planning) 2nd
Tools and techniques

Answer 7

1. Interviewing
2. Focus groups ( get a specific set of stakeholders’ 要求)
3. Facilitated workshop (帶stakeholder 用不同角度去睇)
4. Brainstorming ( Group thinking)
5. Nominal group technique ( 將idea 排次序, 揀最多)
6. Delphi technique ( 不記名寫IDEA 之後再討論)
7. Idea / Mind mapping
8. Affinity Diagrams (將idea 分類, helps to see additional scope or risk)
9. Prototype ( present to stakeholder for feedback)
10. Benchmarking
11. Quality function development technique (QFD)
    ( Determine the critical characteristics by collecting customer needs and then objectively sorting and 排次序)

Question 8

Collect requirement (Planning) 2nd
Requirements traceability matrix (RTM)

Answer 8

• Track the requirements over the life of project to ensure they are accomplished 完成

Question 9

Define Scope (Planning) 3rd

Answer 9

-What is and is not included in project and its deliverables

Output: project scope statement

project scope statement + WBS + WBS dictionary = Scope baseline

Scope baseline = project scope statement + WBS + WBS dictionary + work package + planning package

WBS 包左control accounts, work packages , planning package

Work package = lowest level of the WBS
Control account= integrate the costs, scope, schedule points and compare their performance using earned value management metrics
Planning package = work that has not yet been broken down to work package level

Question 10

Define Scope (Planning) 3rd
Project scope statement

Answer 10

-Product scope ( details of product)
-Deliverable
-Product acceptance criteria
-Additional risks
-Constraints and assumptions ( limited the dimension of the project)

Question 11

Create WBS (Planning)　4th

Answer 11

WBS

-Show hierarchy of deliverables
-Teammate 先識做WBS

WBS dictionary:
-Description of the work to be done for each WBS work package

Question 12

Validate scope (Monitoring & Controlling) 5th

Answer 12

-Formalizing acceptance of the completed project deliverable

Input:
Validated deliverables
Approved scope
Requirements traceability matrix ( requirement 已存檔, with validated deliverable , show status)

Output:
Accept deliverables
Change request
Project document updates
Work performance information (etc. meet the budget forecast, schedule forecast)

Tools:
Inspection

Question 13

-Control scope (Monitoring & Controlling) 6th

Answer 13

Monitoring the status of the project and product scope and managing changes to the scope baseline

Process:
Measure performance VS scope baseline
Determine variance
有無corrective / preventive action 要做
Update scope baseline, project management plan & project document ( get back on track)
Impact of changes should be evaluated

Input:
Work performance data
Requirement document ( 每個要求點樣meet 到business need , 用黎”Detect”任何偏差 VS scope )
Requirement traceability matrix ( links 要求from origin to the deliverables , 用黎決定”impact” of any change from scope baseline )

Output:
Confirm deliverable
Change request
Project management plan (update)
Project documents (update)
Work performance information

Question 14

-Control scope (Monitoring & Controlling) 6th
Tool

Answer 14

Data analysis

1. Variance analysis
   Determining the cause and degree of difference between the baseline and actual performance
2. Trend analysis
   Examines project performance over time to determine if performance is improving or deteriorating惡化