Communications management

Question 1

Communication management

Answer 1

Plan communications management (Planning)
Manage communications (Executing)
Monitor communications (Monitoring & Controlling)

Question 2

Plan communications management (Planning) 1st

Answer 2

-Providing a basis for which information will be delivered to who and when & what format

Question 3

Plan communications management (Planning) 1st
Communication channels

Answer 3

N(N-1)/2

Question 4

Plan communications management (Planning) 1st
Communication models

Answer 4

1. Encode = message put in test/sound for transmission
2. Transmit = Message sent via communication channel
3. Decode = Data translated by receiver into a usable form
4. Acknowledge = 收到信息
5. Feedback/response

Question 5

Plan communications management (Planning) 1st
Communication methods

Answer 5

Interactive communication 面對面溝通
Push communication 資料俾左你, 你幾時睇都得 ( E-mail)
Pull communication 你自己去拎黎睇 (intranets)

Question 6

Plan communications management (Planning) 1st
Communication management plan

Answer 6

• stakeholder 溝通要求
  -Information to be communicated
  -Time and frequency for distribution
  -Person responsible for authorizing release
  -Escalation proccesses

Question 7

Manage communications (Executing) 2nd

Answer 7

-Executing what you have plan in manage communication

Question 8

Caves and common

Answer 8

-Agile concept

-Team’s workspace design approach that create a common area that fosters colocation, face to face and osmotic communication 團隊的工作空間設計方法創建了一個公共區域，促進了同地辦公、面對面和滲透式溝通

-Work in a quiet environment for short periods o time