S9 Leadership Flashcards

1
Q

One of those qualities that people know when they see it in action, but find difficult to describe.

A

leadership

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2
Q

T or F. Teams do not often need a leader however the complexities of interprofessional teams require that a team leader role be established even if this role is never formalised.

A

T

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3
Q

The ability to inspire support and confidence among those who work with you and for you. It is also a behaviour that “influences, guides, controls or inspires others to take actions”

A

leadership

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4
Q

4 elements of leadership

A
  1. influencing others
  2. being innovative or creative in response to a crisis or problem
  3. having a clear idea of what needs to be done and why
  4. being single minded about achieving a result
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5
Q

Often it is the personal ___ and ___ of an individual that mark them as a leader not the role they perform

A

personal traits and behaviors

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6
Q

Leadership is often confused with ___ or the ‘right’ to be a leader because a person holds a certain role

A

authority

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7
Q

4 characteristics of a leader

A
  1. inspires employees with a vision
  2. helps employees cope with change
  3. makes people want to help the organization reach its goals and objectives
  4. articulates a direction for the future
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8
Q

3 characteristics of a manager

A
  1. directs the work of employees and is responsible for the results
  2. determines goals and directs people to accomplish a task or objective
  3. handles activities through planning and budgeting
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9
Q

T or F. The traits that make for a good leader in one situation don’t necessarily translate to other situations

A

T

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10
Q

Traits of leaders in the healthcare profession

A

action-oriented judgment or decisiveness; eagerness to accept responsibility; task competence; skills in dealing with people; self-confidence; flexibility; emotional intelligence; honesty; integrity; capacity to motivate people

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11
Q

4 main leadership styles

A
  1. task oriented
  2. people oriented
  3. directors
  4. participators
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12
Q

Leadership style: focuses on achieving goals and objectives in the most efficient and effective way; achieves high levels of productivity; good at organizing people and activities in order to meet desired objectives

A

task oriented

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13
Q

Leadership style: see the people they lead as people; focuses on their teams’ or followers’ needs, interests, problems, professional and personal development

A

people oriented

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14
Q

Leadership style: take decisions, issue orders and instructions and expect followers, team members and subordinates to comply

A

directors

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15
Q

Leadership style: shares decision making and authority with the team and others, solicit feedback and input and willingly incorporate suggestions and ideas from others; good delegators and communicatiors

A

participators

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16
Q

One model of the team leader’s role is to focus on these 2 priorities

A
  1. managing relations with outsiders

2. facilitating team processes

17
Q

4 specific leadership roles

A
  1. liaise with people outside the team
  2. troubleshoot when the team asks for help
  3. manage conflict when disagreements arise within the team
  4. coach team members, clarify expectations and offer support