S4 Interprofessional Teams

Question 1

Healthcare teams are unique in that they are not designed to be ____, but rather to support each other and respond to the different needs of the patient.

Answer 1

competitive

Question 2

The best course of action for the patient and the means to reach the best outcome for the patient is not through competition but _____.

Answer 2

collaboration

Question 3

The interaction among two or more professionals who work in conjunction with each other in order to provide care for a patient.

Answer 3

teamwork

Question 4

Related to teamwork in the healthcare field is _____, which exists when health professionals from different disciplines work and learn together to provide patient care.

Answer 4

interprofessional collaboration

Question 5

The roles of healthcare team members are varied, but the physical, mental, emotional and spiritual needs of the ____ are of paramount importance

Answer 5

patient

Question 6

Team role: has the skills and expertise required for the specific task at hand. He or she has a strong focus on the task and may get defensive when others interfere with his or her work. Prefers to work alone and team members often have a great deal of trust and confidence in him or her.

Answer 6

expert

Question 7

Team role: sometimes also referred to as the organizer. Generally disciplined and eager to get the job done. He or she is efficient, practical, and systematic. Well organized and diligent, and quickly turn the ideas of a team into concrete actions and practical plans.

Answer 7

executive

Question 8

Team role: has a tendency to be reserved and critical. Will also react to plans and ideas in a rational and sensible way. He/she wll favor a prudent approach to matters and will evaluate them according to their accuracy before acting.

Answer 8

analyst

Question 9

Team role: has a strong coordinating role. With an emphasis on procedures, the chairman will try to bring and keep the team together. He or she is communicative and deals with the members of the team in a respectful and open-minded way.

Answer 9

chairman

Question 10

Team role: generally very ambitious and energetic. He or she may appear as impatient and impulsive. Strong motivator and will challenge others at crucial times. Although their actions may sometimes seem somewhat emotional, they do play a crucial role in pushing the team forward to succeed.

Answer 10

driver

Question 11

Team role: caring, avoids conflicts, and fosters harmony. Being someone who likes to help other people, they are generally considered agreeable and friendly. He or she is diplomatic and emphasizes solidarity and team cohesion.

Answer 11

team player

Question 12

Team role: very conscientious and feels responsible for the team’s achievements. Concerned when errors are made and they tend to worry because of their controlling nature. Also known as the finisher because they are most effectively used at the end of a task, to polish and scrutinize the work for errors, subjecting it to the highest standards of quality control.

Answer 12

completer

Question 13

Team role: often the creative generator of a team. He or she has a strong imagination and a desire to be original. Prefers to be independent and tends to approach tasks in a scientific way. As a creative individual they may play a crucial role in the way a team approaches tasks and solves problems.

Answer 13

innovator

Question 14

Team role: generally an extrovert by nature. He or she is cheerful, gregarious. Investigative, interested and curious about things. Because they like to improvise and communicate with others, they will have little problem presenting ideas to the team and developing new contacts

Answer 14

explorer

Question 15

Skills required to be a team player

Answer 15

1. trust
2. accountabiity
3. problem solving
4. cooperation/collaboration
5. recognizing others
6. knowledgeable
7. communication skills
8. coach and supporter

Question 16

Team player skill: refrains from gossiping about team members, accountable, objective, reliable re: getting the job done

Answer 16

trust

Question 17

Team player skill: solves problems as opposed to blaming others, admits mistakes, don’t deflect away from themselves

Answer 17

accountability

Question 18

Team player skill: provides solutions instead of creating problems; takes initiative and helps others develop solutions; ability to look at the “big picture” and see where you want to be instead of being stuck in one aspect of the process

Answer 18

problem solving

Question 19

Team player skill: believes in consensus; regardless of personal opinions, they will support the team decision; supports decision making and increases other team members buy-in to decisions

Answer 19

cooperation/collaboration

Question 20

Team player skill: shares the glory at work; actively supports others; congratulates a f fellow team member who has successfully implemented a process; thanks team members for their help; encourages them to speak up with suggestions and ideas

Answer 20

recognizing others

Question 21

Team player skill: shares knowledge and expertise with others in a proactive manner; takes an active role in being a continuous learner; searches new ways or methods to do things that increase quality control assurance and job satisfaction

Answer 21

knowledgeable

Question 22

Team player skill: good listener, active listener, takes time to support and share idea

Answer 22

communication skills

Question 23

Team player skill: motivator; encourages others to do the best they can; tells coworkers what a great job they are doing; offers help when a coworker is getting behind or learning a new skill

Answer 23

coach and supporter

Question 24

4 advantages of teamwork

Answer 24

1. synergy
2. commitment
3. job satisfaction
4. acceptance

Question 25

Teamwork advantage: creates enthusiasm and motivation and is an element of cooperation within a team that provides the catalyst or energy to come up with far better outcomes than one single individual working alone and in isolation

Answer 25

synergy

Question 26

Teamwork advantage: teams create motivation and excitement. Teams can create and enable positive working relationships.

Answer 26

synergy

Question 27

Teamwork advantage: one of the essential attributes that a team holds is its _____ to an end product or goal.

Answer 27

commitment

Question 28

T or F. Commitment is shared by all members because there is team pride and the satisfaction of completing a job to the best of the team’s ability. It is essential because without commitment to a goal the team would soon fall apart.

Answer 28

T

Question 29

Teamwork advantage: people like to be recognized for a job well done. Teams provide that opportunity to contribute and to succeed. Everyone has a place on a team, and their skills and knowledge contribute to that team’s success. Teams allow the matching of personal skills to tasks and capitalizing on dividing the work and doubling the output.

Answer 29

job satisfaction

Question 30

Teamwork advantage: as a team we are working together, striving to make a product or deliver a service that all members can be proud of. This is key when we look at the benefits of team members leading by example, as well as shared ownership of accountabilities.

Answer 30

acceptance

Question 31

Teamwork disadvantage: individuals may struggle with a loss of personal ____ when on a team.

Answer 31

identity

Question 32

Teamwork disadvantage: some individuals are only comfortable if they are the center of attention and have great difficulty sharing praise and recognition

Answer 32

identity

Question 33

Teamwork disadvantage: Members of a team need to come to terms with the relevancy of their contributions to the greater team and the realization that teams utilize individual strengths to excel.

Answer 33

identity

Question 34

4 teamwork disadvantages

Answer 34

1. identity
2. team dynamics
3. team roles change
4. interpersonal conflict

Question 35

Teamwork disadvantage: teams are constantly changing and growing – this change and growth can sometimes lead to conflict when individuals have difficulty dealing with the changing team

Answer 35

team dynamics

Question 36

Teamwork disadvantage: members can feel disillusioned, angry and even frustrated with the team process. Individuals sometimes have difficulty working within guidelines that provide a standard of conduct and are goal orientated.

Answer 36

team dynamics

Question 37

Teamwork disadvantage: depending on what the task is team leader/member roles may change to match the dynamics or required outcomes of the team.

Answer 37

team roles change

Question 38

Teamwork disadvantage: flexibility is one of the opportunities that teams provide to members, but for some this can be seen as a threat

Answer 38

team roles change

Question 39

Teamwork disadvantage: often individuals cannot work well with others who have differing points-of-view.

Answer 39

interpersonal conflict

Question 40

Teamwork disadvantage: sometimes individuals feel that it has to be their-way-or-the-highway; to be an effective team member, people have to allow others the opportunity to explain their viewpoint and to listen to constructive feedback with optimism, as opposed to believing that feedback from others is a personal attack.

Answer 40

interpersonal conflict

Question 41

Teamwork based on the model of interprofessional collaboration provides the following benefits

Answer 41

1. reduces medical errors
2. improves the quality of care
3. addresses work-load issues
4. builds cohesion
5. reduces stress and ‘burn-out’
6. increases patient safety
7. reduces staff shortages
8. improves job satisfaction
9. improves patient satisfaction
10. reduces patient morbidity

Question 42

Expands on the membership of the team in that it requires an extensive interaction among healthcare providers, patients, their families and caregivers

Answer 42

collaborative care

Question 43

Builds on the concept of shared decision-making

Answer 43

collaboration