Rules of Conduct Examples

Question 1

Provide examples of behaviours associated with Rule 1.

Answer 1

• Members and firms do not mislead others by their actions
• Open and transparent with clients
• Identify conflicts of interest

Question 2

Provide examples of behaviours associated with Rule 2.

Answer 2

• Only undertake work that they have the skills, knowledge and resources (SKR) to carry out.
• Check subcontractors have necessary knowledge
• Maintain CPD requirements

Question 3

Provide examples of behaviours associated with Rule 3.

Answer 3

• Understand clients needs and objectives before accepting work
• Undertake work in a timely manner with due care, skill and diligence
• Agree the scope of services and its limitations/ timescales

Question 4

Provide examples of behaviours associated with Rule 4.

Answer 4

• Respect the rights of others and treat with courtesy
• Do not bully
• Check supply chains for modern slavery

Question 5

Provide examples of behaviours associated with Rule 5.

Answer 5

• Support parties that have acted in good faith to report concerns
• Respond to complaints professionally
• Cooperate with investigations