Ross

Question 1

What does companies need to do to succeed today`?

Answer 1

companies need a unique value proposition
that incorporates digital technologies in a way that is difficult
for competitors to replicate.

Question 2

What is Customer engagement strategy?

Answer 2

handler om at give kunderne en god personlig oplevelse der skaber loyalitet.

Question 3

What is Digitized solutions strategy?

Answer 3

omhandler it produkter eller ydelser der giver ny værdi for kunderne.

Question 4

Can you mix Digitized solutions and Customer engagement?

Answer 4

No, it has to be only one of them

Question 5

What is an operational backbone?

Answer 5

The basic stuff that needs to be implemented, before you can follow a customer engagement strategy, or digitized solutions strategy.

Question 6

What does an operational backbone ensure?

Answer 6

Ensures efficient reliable transactions and customer interactions.