Porter 2015 Flashcards
What is low cost-variability?
there is a low variable cost due to compaies not having to store multiple versions of the same product, as they can usually be changed thorugh software.
What is evergreen design?
Products can now be released and then continuously improved upon by software
What is ongoing quality management?
Companies can assess the products quality from data
what do products need to do to follow the trend?
Incorporate more stuff into them, like sensors, microchips etc.
what kind of service can products now be sold more easily as?
Product-as-service
like donkey republic, voi etc.
What is system interoperability?
Products can communicate with other products to enhance its features
Why are products in a sense becomming more simple?
Complex parts move from being mechanical to digital
How can companies better target customer segments?
They can now use data about their customers , to better target them.
Should companies focus on discrete products or systems?
Systems
What are the two different aftersale services?
Onestop service
remote service
What is onestop service?
technicians can diagnose problems remotely, they can show up with new parts for the faulty ones
What is remote service?
Some issues can be fixed by software remotely.
How important is security?
is an important topic, as most devices are connected to the internet. Hackers have a lot of possibilites to gain access to all sorts of data, and maybe even control some devices.
What are the five main parts of the paper?
Shorter development cycles.
Product-as-a-service business model.
Focus on customer success.
Products part of a broader system.
Analytics as a competetive advantage
What is the main point about the text?
Data
