responsibility 1 - policies and procedures

Question 1

what are policies

Answer 1

detailed descriptions and procedures that should be followed

Question 2

what are the 7 policies

Answer 2

• health and safety
• equality and diversity
• safeguarding
• medication
• disclosing barring service referral (DBS)
• death of a resident
• complaints

Question 3

the health and safety policy

Answer 3

Employers have a duty to ensure health and safety of all their employees

Question 4

the equality and diversity policy

Answer 4

ensuring equal opportunities and access to services for all groups

Question 5

the medication policy

Answer 5

making of appropriate arrangement for the obtaining, recording, handling, using and disposal of medicines

Question 6

the safeguarding policy

Answer 6

protects vulnerable people and children from harm, abuse or neglect

Question 7

the death of a resident policy

Answer 7

appropriate dealing with quality of life before death, planning in expectation of death and the legal requirements following death

Question 8

complaints policy

Answer 8

addresses any specific concerns users may have that relate to the quality of the service

Question 9

DBS

Answer 9

prevent unsuitable people from working with vulnerable groups

Question 10

what happens if staff or volunteers dont follow policies

Answer 10

they get fired, may get taken to court