Representing Service User Interests

Question 1

What are the 2 important ways that the interest of services users are represented ?

Answer 1

-Charities
-Patient groups

Question 2

Charities - NSPCC ?

Answer 2

NSPCC - work to prevent and end child abuse in the uk and offers advice on safeguarding and preventing neglect

Question 3

Charities - mental health foundation ?

Answer 3

Mental health foundation - works to improve the lives of those with mental illness , it carries out research , promotes service development and seeks to achieve good mental health for all

Question 4

Charities - shelter ?

Answer 4

Shelter - works to reduce homelessness , provides advice about tenancy and renting properties , promotes the need for safe , secure and affordable homes

Question 5

Charities - stonewall ?

Answer 5

Stonewall - works to promote awareness of LGBT issues to reduce prejudice and discrimination and provides advice about sexual orientation

Question 6

What do charities do ?

Answer 6

-represent Their interests to the government
-present discrimination
-challenge prejudice
-change public attitudes
-working in partnership with other organisations including health and social care providers
-raising money
-providing advice and services
-carrying out research

Question 7

What do patient groups do ?

Answer 7

-represent the interests of people with particular health needs
-provide feedback of NHS services
-Provide volunteers
-Take part in research carried out by NHS